•Oversee the administration of payroll processing and benefit enrollment support•Promote positive associate relations and manage store retention efforts •Ensure store compliance with all company policies, practices, legal requirements, and ethical procedures•Manage performance counseling steps and terminations •Execute the Associate Engagement Survey each year, review and analyze the results, then formulate a plan based on feedback from associates•Train managers on conflict resolution, sexual harassment, performance management and performance counseling•Manage and lead the career track process for development of key leadership within the store, as well as, lead training classes and workshops to develop store leadership competencies•Demonstrate good judgment while solving problems and making decisions regarding compensation, hiring and policies•Manage total store recruiting and selection efforts in order to attract, hire, and retain qualified candidates in a highly seasonal store •Onboard all new associates and conduct follow up 45/90 day conversations to improve retention•Organize and oversee engagement activities, including: break room events, fundraising events, store newsletter, etc.•Conduct total store compensation reviews, and make market adjustments based off competitive pay practices •Oversee execution of the performance appraisal process by reviewing all appraisals and tracking completion•Plan and execute a comprehensive staffing model to manage the influx of seasonal needs for the busy York, ME summers; this can include hiring 100+ associates to accommodate the summer business needs

•Set and organized game plans for merchandising•Managed a department of seven associates and trained all associates in apparel•Provided exceptional customer service and assisted in Manager on Duty tasks•Reviewed KPI and fast seller reports to develop strategies to increase sales •Created associate schedule and oversaw Apparel programs (Pad of the Day, fitting rooms, and TEAM tasks)•Award: Defender of the Month – September 2012, May 2013, October 2013•Award: Associate of the Month – January 2013

• Managed and reported payroll through Kronos (Workforce Management)• Composed emails, answered phone calls, made photocopies, and other office tasks• Prepared all new hire paperwork and tax paperwork requirements• Conducted all necessary activities for PeopleSoft/Oracle, ADP, and Sterling background checks• Managed purchase orders and travel reimbursements• Organized and maintained employee files, record keeping binders, and other confidential files.• Maintained job applications on Hodes IQ and facilitated new hire orientations

• Organized the store and assisted clients• Operated the cash register and made final sales• Set clothing to merchandising plans and standards

• Counted and organized all revenue money of student organizations (Averaging $6,000 weekly)• Answered the phone, made photocopies, assisted students in filling out forms, created monthly calendar, filed documents, and other general office tasks.

• Community Advisor, oversaw 44 residents in each building (Mary Lyon Hall, Pemigewassett Hall, Grafton Hall)• Developed a sense of community through educational and social programs offered to residents• Participated in peer counseling and confronted disciplinary situations

• Researched social networking sites, professional opportunities for clients, and websites• Compiled spreadsheets, word documents, and Power Points

• Participated in various jobs: stage manager, choreographer, music director, actor, and co-director• Interviewed, trained, managed, and evaluated Youth Stimulus workers• Served as the student representative on the Henniker Youth Theatre Board