Alyelith Gordon Email & Phone Number

La Trinidad, Provincia De Buenos Aires, AR

Design and execute tests using Zephyr, conduct database queries with SQL, and perform API testing with Postman. Testing both hardware and software, working with ElasticCloud and Flipper for iOS and Android systems. Using GitLab for deploys. Responsible, dynamic, and always eager to contribute to projects and continuously learn and grow in the field.

Analyze requirements to identify gaps, inconsistencies, and potential areas for improvementDevelop and execute comprehensive test plans, test cases, and test scripts to validate system functionality and performanceDocument business processes, workflows, and system interactions to support development and testing effortsDetected and rectified a data model.

Test plan creation, Smoke tests, UAT and E2E executions. JIRA management, analitycal strategics to improve the use of agile methodologies. Indicents reports through Service Now and JIRA. Interal flow documentation. Able to communicate analysis and results to the team. Prioritizing teamwork and a good environment.

Argentina

Comprehensive testing, defect management, and process improvement. With analytical skills and proactive problem-solving, contributing to the reliability and functionality of the software. Also actively contributed to management activities, including team retrospectives, meetings, sprint planning, and progress monitoring.

Argentina

Quality assurance for MURAL, validating all possible errors brought by our users

Buenos Aires Province, Argentina

As a Quality Analyst at Google My Business, I specialize in coordinating back-line tasks for small groups, performing audits, and analyzing processes. I have a strong proficiency in developing Standard Operating Procedures (SOPs), conducting training sessions, analyzing data and databases, delivering client presentations, and ensuring effective.

Buenos Aires Province, Argentina

Guide all types of user and solving any of their doubts about Google My Business app. Responsible for addressing customer inquiries, troubleshooting issues, and providing solutions. They offer product information, guidance, and handle complaints with professionalism and empathy. By documenting interactions, collaborating with internal teams, and delivering.

Buenos Aires Province, Argentina

Onboarding new users to the Google My Business platform through a guided app tour

Caracas Area, Venezuela

As the Project Manager, I assume responsibility for effectively coordinating processes, analyzing outcomes, and implementing Standard Operating Procedures (SOPs). Additionally, I provide valuable support in various areas such as Human Resources (HR), payroll management, and recruitment activities.

Venezuela

In my professional role, I have managed logistics, coordination, and delivery of test samples from Venezuela to the United States. I supervised medical consultation logistics, conducted follow-up with patients and healthcare professionals in both countries, and translated health articles between Spanish and English. Additionally, I provided IT support

Venezuela

During my professional practice, I ensured the mandatory use of the English language while actively contributing to the instruction and implementation of the renowned Berlitz Method. I exhibited a strong commitment to follow up on the effective application and adherence to the principles of the Berlitz Method.

Technical Degree, Modern Languages

Bachelor Of Science (B.S.)