- Compile HR statistical data- Respond to routine questions on human resources policies and procedures- Respond to employee inquiries regarding Performance Review System and Benefits Enrollment System- Support the administrative process for reductions in force- Facilitate onsite or virtual culture sessions for new hires- Complete research for HR actions, associate relations issues and legal and compliance issues- Respond to unemployment claims and attend hearings as needed

- Oversaw all HR functions for approximately 160 employees across 8 Greater Cincinnati locations - Designed and executed recruiting and sourcing campaigns to attract talent from various pools for retail, manufacturing (union), administrative and management positions - Directed hiring workflow from start to finish and performed all first interviews and background screenings- Conducted all new hire orientations including completion of Form I-9- Developed and maintained HR policies and procedures, including the employee handbook - Maintained knowledge of legal requirements and government reporting regulations affecting HR functions to ensure policy, procedure, and reporting compliance - Managed Paycor HRIS, Time & Attendance, and Payroll systems on a daily basis - Handled disputes, grievances, employee terminations, and administered disciplinary procedures - Oversaw all benefit administration - Lead Marketing Team to create plans, objectives, and budgets to achieve company sales goals- Directly supervised Busken Social Media Coordinator/Graphic Designer- Oversaw all internal marketing: company newsletter, inter-company communications, special events - Responsible for overall company brand image - Acted as primary point of contact and the face of the company for all media outlets - One of four team members on the Busken Strategic Planning Team developing the goals, objectives, and tactics for the future of the companyMajor Accomplishments:- Implemented a new online on-boarding procedure providing a more streamlined process - Facilitated company-wide plan transitions: new Medical and Dental Insurance plan (2015) and new Life Insurance, Short Term Disability and Long Term Disability plan (2016)- Designed 30 and 90 day new hire "check-in" process to ensure the success of new team members and to identify recruiting and on-boarding roadblocks - Reduced 2018 Marketing Department costs by 50% while increasing ROI

- Handled a wide range of administrative duties and support for the SVP of HR & Corporate Communications and the entire Potbelly HR team including 6 Directors and multiple Field Support Managers- Ran weekly staffing and turnover reports using ADP and Cornerstone On Demand and collected data to create presentations for Senior Leadership Team- Planned, organized, and executed quarterly meetings for the entire Potbelly Support Center staff- Coordinated travel arrangements and itineraries, and managed Outlook calendar schedules - Oversaw and assisted in the completion of all employee relocations/transfers company-wide- Tracked all manager level terminations and reported on metrics regularly- Proofread and edited corporate correspondences and training documents- Worked with staffing agencies to source talent and conducted initial screening interviews- Onboarded new hires at Potbelly Support Center- Maintained electronic employee records database and utilized ADP HRIS- Presided over the Potbelly Fun Committee, an organization designed to improve employee morale