Alyssa Cranston Email & Phone Number

Berkeley Heights, New Jersey

Assist in managing both front and back of house operations for an established high-volume restaurant and catering business.Provide exceptional event planning and catering services, including weddings, mitzvahs, and meetings for both large and small corporations.Ensure that all customer complaints are quickly remediated and that staff is trained on managing.

Greater New York City Area

• Respond to all event inquiries and convert them into successfully booked events
• Create and manage all client data throughout our GEMs database
• Manage relationships with clients throughout the event planning process and beyond

Newark, Delaware

Selected to participate in a prestigious student-run, five-star restaurant program facilitated through the University of Delaware. Responsible for all restaurant operations, including both front and back of house sectors. This included restaurant manager, wine sommelier, bar manager, sous chef, and many more. During this program, I was able to improve upon.

One of two interns in a highly selective internship program that focused on customer relations, including sales and servicing of New York Jets fans and corporate sponsors.Assisted with the design and implementation of the New York Jets 2016 training camp fan experience, including hundreds of VIP guests, corporations, and former players.Responsible for the.

Greater New York City Area

Provided front office support at a upscale, boutique, New York City hotel, which included reservation management, customer service, and overall guest experience.Served as the face of the Dumont Hotel by greeting all incoming and exiting guests. Additionally, provided first class customer service and meeting very demanding needs of every guest.