Alyssa Gerstner Email & Phone Number

Madison, Wi, Us

United States

Receive, evaluate, document and prioritize information and calls for service received from the general public requesting public safety services; provide emergency pre-arrival instructions; receive, evaluate and document requests for information and assistance from public safety personnel; monitor the location and status of public safety personnel and equipment; monitor several channels at a time, including other agency radio channels; provide information, instructions and procedural messages to public safety personnel; dispatch calls for service; coordinate public safety communications in emergency and non-emergency situations; arrange for appropriate assistance when required; work during special events requiring heightened security or crowd control; maintain knowledge of county geography and jurisdictions, including new streets and jurisdictional changes; operate varied and complex systems, including a multi-line 911 and non-emergency telephone system, a computer-aided dispatch (CAD) system, a two-way multi-channel radio system, a geographical/mapping information system (GIS); enter wanted persons, missing persons, stolen vehicles and articles into local, state and federal law enforcement data bases; evaluate data received from other agencies to determine wanted, missing or stolen status of persons or property currently in custody of law enforcement personnel; relay officer safety information between user and outside agencies; provide necessary information to maintenance crews, signal light crews, tow companies, utility companies and various other non-emergency agencies; respond to subpoenas from court officials; monitor building and panic alarms for the Dane County Court House and City-County Building; assist in training of new and veteran employees.

Madison, Wisconsin Area

Operated technical equipment and coordinated police response in a 24-hour communication center to ensure safety and security on all institutional properties. Assisted in maintaining and updating departmental records; and served as the primary point of contact for citizens experiencing a wide range of issues from non-emergency to emergencies and assists them to the needed resources or information both inside and outside the institution.50% Operated police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies.15% Scheduled logistics and secured resources for response to emergency incidents for the institution.10% Communicated effectively and provided accurate and detailed instructions to all types of audiences in high stress emergency situations.10% Troubleshoot, triage, and escalate issues according to established policies and procedures.5% Documented incidents accurately and adhered to all applicable policies, rules, and regulations.10% Required to work special events and assignments as identified by the Division.

Madison, Wisconsin Area

Intern and assistant.

Madison, Wisconsin Area

Greater Milwaukee Area

Madison, Wisconsin

Greater Los Angeles Area

Controlled the content and posting on Instagram. This content was also transferred to other social media platforms. Started with 33 followers and limited engagement and grew to over 2,000 followers and engagement on majority of posts.

Waunakee, Wi

Assistant teacher in the toddler and two-year-old rooms in this preschool. This included developing curriculum and activities.

Fitchburg, Wi

Assistant teacher in the toddler rooms at this preschool.

Fitchburg, Wi

Assisted guests (and their children) with planning and executing their parties.

Middleton, Wi

Nanny for a three-month-old until she was seven months old and parents were comfortable putting her in a daycare.

Joplin, Missouri Area

Summer intern. Assisted with blogs, social media content, campaigns, event planning, volunteer assignments and grant writing. Lead lessons in the classroom as well as at a safe-haven home for children.

Bachelor Of Arts - Ba, Communication Arts

Liberal Arts Associate'S Degree, Social Media Certificate

Athletic Training