I am trained to deliver a wide range of services that guide guests through their entire stay. I am empowered to move about my space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, I make transactions feel like part of the experience.No matter what position I am in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. I am on my feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for success in my position – to get it right for our guests and our business each and every time

I was responsible for training new hires on proper money handling and proper verbiage when speaking with customers. I was also responsible for handling inventory that needed to be sorted and sent back to corporate or destroyed.