Case Manager
Current● Provide legal education in housing and tenant rights● Management of 20+ individual cases concurrently, adhering to the highest levels of privacy and security● Responsible for attaining housing for all SMOC clients● Maintaining current knowledge of all laws related to housing in Massachusetts and adjoining jurisdictions● Interfacing with clients daily, handling escalations● Troubleshooting of technical and procedural roadblocks● Educate clients and team on financial preparedness, budgeting, and available community resources