-Spearheaded the training of new ambassadors, actively managing and optimizing their effectiveness to ensure a high-performing team-Generated over 15% of the 10-member team's total presale leads, equivalent to 1,500/10,000 leads, despite joining the campaign one month into its duration-Orchestrated the creation and execution of daily engaging content over a 3-month course, strategically planning and scheduling social media posts to showcase events and promotions-Enhanced the brand's community presence by collaborating brand partnerships with local businesses in-person-Achieved a 75%+ increase in Instagram followers by driving community outreach initiatives and delivering compelling, relevant content to expand target audience

-Achieved a remarkable 50%+ increase in social media follower count within 5 months by crafting daily interactive and engaging posts across various platforms-Surpassed weekly targets by proactively communicating and persistently following up, leading to an excess of 10 new resident applications beyond the required amount and achieving a closing ratio of 5 signed contracts per week-Showcased robust company collaboration and community engagement by securing brand partnerships with 30 local businesses over a span of 2 months, enhancing promotion opportunities at our housing events

-Cultivated effective communication by promptly responding to 25+ daily housing inquiries via email and phone-Showcased project management skills through the monthly production of 3 community event designs, aligning with the team's mission to increase resident traffic and enhance brand awareness-Broadened market knowledge by creating engaging semi-weekly digital content on Instagram and organizing prize contests through social media-Assisted in the onboarding process and training of new hires to ensure a seamless integration into the team

- Advanced interpersonal skills by developing relationships with emerging clients and directed resources- Displayed comprehensive attention to detail when entering client’s legal documents and storing sensitive information- Managed and directed emerging client meeting times with insurance brokers