Alyssa Raker Email & Phone Number

Colorado, United States

• Assigned to a team of territory managers, I am their first point of contact for administrative support to resolve questions, requests, and issues that may arise.• Serve as a liaison for customers when their TM is unavailable. This can include inputting credits, order entry, tracking orders, product recommendation and any other requests within the job scope all while building a solid relationship and rapport with the customers.• Accuracy, speed, and knowledge of US Foods products/programs/processes are used daily to ensure the needs of both customer and TM are met.• Working side by side with other US Foods teams as needed is essential for problem solving • Take ownership of and close out service requests that populate in our team queue in an accurate yet efficient manner. • Selected as a team mentor to help with the training of new team members.

Lafayette, Colorado, United States

• Management of crew during shifts by task delegation, coordination of breaks and creation of weekly schedules.• Managing stock of items, maintaining store appearance, and changing layouts of items to add new inventory as they became available. • Hiring and onboarding of new employees.• Cash management and setting up new systems and registers.• Dealing with any issues and customer complaints that may arise.• Maintenance of Square system and consolidation and management of all our items listed within the system.

Boulder, Colorado, United States

• Management of crew during shifts by task delegation, coordination of breaks and schedules and management of overall restaurant flow• Assisted manager with inventory, placing food and commissary orders, worked closely with food sales vendors.• Maintain store appearance, making sure items are stocked and readily available for both staff and customers.• Working the food line, taking orders, and preparing the food• Responsible for cash management, recording of daily tips, taking the deposits to the bank, and producing weekly reports as well as completing payroll.

Lafayette Co

• Provide front office administrative and phone support in a fast-paced medical office. • Utilize Greenway system for multiple aspects of the job such as checking patients in and out for their appointments, scheduling appointments over the phone, triage and tasking patient concerns to the doctors and MA’s, as well as run reports for all medical records requests. • I am also responsible for the complete process of scheduling in office procedures and surgeries done in the hospital setting. This includes contacting insurance companies to run prior authorizations, amending correspondence from the providers, setting preop appointments, contacting the hospitals and patients to confirm all surgery information and making sure everything is entered in Outlook and Greenway.

• Provide general administrative support services on an as needed basis. Duties have included filing, maintaining the calendar and supplies, assisting consultants with expense report processing, gathering of documentation for tax returns and working closely with company CPA and bookkeepers to transport files and obtain signatures.

Indianapolis, Indiana

• Assisted with security optimization efforts for Ambulatory go-live. Work efforts involved collaborating with application team members and providing detailed documentation of security template analysis to support template consolidation project• Provided elbow support for security log in labs to confirm proper user account set up. Documented any user access issues clearly, worked with application team members to address access issues, and followed up with users to verify issue resolution• Developed and documented a naming and numbering convention to reduce ambiguity, which paved the way for role-based security• Created a change management process for security master files

Los Angeles, California

Temporary Position • Picked up discharged patient charts from the hospital floors, processed the charts, accessed Epic HIM to input patient FYI flags and made folders for and filed the charts

West Hollywood, California

Los Angeles, California

Temporary Position • Daily activities include user provisioning and maintaining user access controls such as access requests to system and password resets. Systems included Active Directory, Service Manager and Computer Access Request System (CARS). Provided direct communication with users requiring login assistance• Streamlined daily work efforts by assisting team with report generation of Inactive user accounts and user accounts missing required setup• Provided Go-Live command center support

Erie, Colorado

Superior, Colorado