Alyssa Rose Email & Phone Number

Whittier, California, United States

• Oversaw the Arrangements Desk and reception areas, keeping them clean and professional appearing; printed and distributed daily reports; inventoried and ordered supplies as needed.• Immediately accepted, inventoried, and logged into the HMIS system, clothing, and personal items of the deceased with notation of any special requests by the family.• Greeted families and guests diplomatically while handling continual interruptions, changing priorities, and daily deadlines across all departments.• Prepared information folders and distributed them to families accordingly.• Acted on customer complaints to provide satisfactory resolution.• Researched family information before families met with counselors; assigned families to Arrangement Counselors using the “UP-System”.• Prepared and adjusted daily schedule according to callouts and special requests.• Answered incoming calls and e-mails promptly, professionally, and sensitively using proper etiquette.• Prioritized, assigned, and followed up on urgent tasks across multiple departments, filtering through 500+ e-mails daily.

City Of Industry, California, United States

• Prepared work area, ensuring all necessary support equipment and materials are in place.• Manually sorted outgoing/incoming mail using appropriate sort program or manual distribution scheme.• Utilized MTEL software to accurately prepare mail for further processing or dispatch using knowledge of precise operating plans and dispatch schedules.• Actively participated in mandatory “stand-ups” to help establish safe work methods, procedures, and safety precautions for myself and co-workers.

Downey, California, United States

• Assisted Store Manager with administrative functions, scheduling and the development and training of associates. • Implemented and communicated company initiatives to drive KPI results and increase overall sales.• Served as a leader, coach and Manager on Duty while facilitating communication and relationships between sales associates, clients and store management.• Provided inspiration, product availability and pricing information to customers by using available devices, systems, product education and training tools.• Ensured efficient freight processing procedures while coordinating pricing, assembling and processing of merchandise from the truck onto the sales floor. • Managed store opening and closing procedures, daily cash drops and change orders.• Participated in store inventory preparation and process.• Participated and guided team through liquidation process and store closure.Key Accomplishments • Promoted from seasonal sales associate to assistant store manager within a three-year period.

Turin, Piedmont, Italy

• Field school focused on various aspects of museology and the display of Egyptian Material Culture.• Assisted with the recording, analysis, preservation and presentation of selected artifacts in the collection of Museo Egizio. • Designed a virtual exhibition and published research on the open source web-publishing platform, Omeka.

United States

• Conducted front-end analysis to identify students’ needs and develop instructional material in accordance with federal common core standards.• Collaborated with parents and teachers to develop comprehensive lesson plans for students with identified behavioral and educational accommodation needs.• Instructed students in a wide range of subjects spanning high school essay composition and test prep. • Organized group summer sessions for supplemental education.

• Fully cross-trained to assist with cash register operations, customer service and stock replenishment and do so simultaneously. • Promoted customer loyalty and consistent sales by delivering quick and friendly service.• Assisted with unloading trucks and receiving merchandise.• Aided with the preparation and opening process of two locations.

Bachelor'S Degree

Education record

Education record