Alyssa S. Email & Phone Number

Fort Collins, Co, Us

Fort Collins, Co, Us

• Communicate campaign deliverables, objectives and timelines to clients and cross-functional teams• Collaborate with a team to deploy and manage 400+ marketing campaigns monthly, ensuring timely execution and alignment with strategic goals• Utilize strong written and verbal communication skills to articulate clearly with various departments and teams• Align all marketing efforts with both immediate and long-term business objectives by identifying and implementing improvements in processes, content, and lead generation• Assist leadership in creation of various campaign strategies for client review and consultation • Entered and tracked client-requested changes in Jira, ensuring accurate implementation and alignment with project goals

• Craft engaging social media captions that drive audience interaction and align with brand voice• Generate and execute organic social campaign ideas to promote business growth• Leverage social media strategy to boost engagement, increase follower growth, and improve content performance across platforms

• Magnified brand awareness by compiling consumer information, market trends, and social listening to appropriately determine effective marketing strategies• Created and edited blogs to increase overall traffic on social channels• Generated and executed organic social campaign ideas using Later to promote business growth• Utilized SEO best practices to create engaging and optimized content, resulting in improved search engine rankings

• Conducted 20-30 phone calls and 20+ emails per day with customers to better meet client needs, ensure their understanding of service offerings, and encourage renewal subscriptions• Proactively identified opportunities to enhance customer service processes, collaborating with cross-functional teams to implement improvements and streamline operations• Located and monitored customer accounts using a variety of automated systems, including Salesforce, Zuora and SalesLoft

• Devised and implemented innovative social media strategies to expand customer base and increase brand visibility for multiple clients• Fostered strong business relationships through clear and prompt communication to meet client needs• Managed a content calendar to optimize social media posts• Produced and analyzed digital content for various social media platforms, such as TikTok, Instagram, and Twitter

Fort Collins, Colorado, United States

• Conducted competitor analysis and market research to develop customer-centric brand messaging• Designed compelling social media posts using Canva and Adobe Creative Suite, featuring customer reviews• Leveraged consumer information and market trends to enhance brand awareness and shape marketing approaches