Alyssa Ward Email & Phone Number

Sarasota, Florida, United States

-Disk Imaging-Disk Scanning-Warranty Repairs-Deployment of Hardware & Software

San Antonio, Texas, United States

•Proficient with Medicare processing guidelines, working knowledge of medical contracts, RBRVS, facility and ambulatory payment methodologies•Review claims for financial responsibility including determining coordination of benefits•Responsible for accurate and prompt payment of claims, in addition to reporting of statistics / data.•Responsible for adjudication of all claims, handling customer service calls as needed and recalculating claims as needed.

San Antonio, Texas, United States

•Install, configure, test, monitor, and troubleshoot end-user workstations and related hardware and software.•End user support for technology equipment including computers, laptops, printers, and any type of computing device.• Inventory management, installing, diagnosing, repairing, maintaining, and upgrading all hardware and software equipment to ensure optimal workstation performance.•Install, configure, test, monitor, and troubleshoot end-user workstations and related hardware and software.•End user support for technology equipment including computers, laptops, printers, and any type of computing device.•Inventory management, installing, diagnosing, repairing, maintaining, and upgrading all hardware and software equipment to ensure optimal workstation performance.•Install, configure, test, monitor, and troubleshoot end-user workstations and related hardware and software.•End user support for technology equipment including computers, laptops, printers, and any type of computing device.•Inventory management, installing, diagnosing, repairing, maintaining, and upgrading all hardware and software equipment to ensure optimal workstation performance.•Provided inbound/outbound customer service nationwide to health insurance, car insurance, & home insurance

San Antonio, Texas, United States

•Responsible for multiple mini creative projects around the store•Enabled/Disable laptops, cameras & phones for customers.•End user support for electronics store wide•Troubleshoot electronics such as camera, phones, company systems, cash registers & monitors. • Provided great customer service by having knowledge of a extensive variety of the store products that led to successful sales. •Contributed with advertising and alerting customers of sale events, promotions & app advertising. • Team Leader in Marketing Designs & Projects

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance

Education record

High School Diploma

Activities and Societies: •Varsity Women's Basketball •Team Captain •All DistrictNational Honor Society