Alyssa Asuncion Email & Phone Number

Canada

Burnaby, British Columbia, Canada

As a Client Services Coordinator, I’m all about making sure our clients have the best experience possible. I handle inquiries and help clients with their orders, so they always feel supported and informed.I also manage shipping and receiving to keep everything on track, ensuring timely deliveries. Plus, I dive into marketing efforts to connect with our community and showcase what we offer.

Vancouver, British Columbia, Canada

- Maintaining staff databases by updating staff information, keeping it organized and adding/removing staff as needed.- Working on monthly reports that get sent to Client Partners as well as the Program Manager.- Preparing and providing Employment and Immigration documents to employees as requested and required.- Keeping open communication between the HR team, Management and Payroll and other HR departments in different studios. Maintaining a positive working relationship with my colleagues.- Onboarding new staff to the Company by preparing their documents to sign and going over Orientation and providing them with important first day information.- Participating in layoff and warning meetings as the HR representative and fielding any questions they may ask. Providing the employee with any required documents.- Participating in verbal warning meetings as the HR representative and providing required documents.- Aiding employees in signing up for Benefits- Sending communication e-mails to the staff; Company updates, Payroll announcements, Townhall reminders, Holiday reminders, etc- Creating Studio events that all staff can participate in, either virtually or in-person. As well as preparing a monthly Newsletter that gets sent out at the end of every month

Vancouver

Managing our Inbound Customer Service team for both customers and dealer partners that we work with.

Vancouver, British Columbia, Canada

Handling emails and other administrative tasks like reports as well as helping managers with scheduling, audits, etc.

Educating clients on their current programs as well as helping them make any necessary account changes and other admin work.

Vancouver, British Columbia, Canada

Calling customers that have applied to get them transferred to the Auto Loan specialist they were matched up with.

Vancouver, British Columbia, Canada

Receiving inbound calls from Customers and getting them connected with the right Department or helping them answer any inquiries. Also reviewing and sending out applications that Customers have sent in.

Burnaby

Providing customer service over the phone, as well as over emails. Monitored social media accounts, replying to any inquiries or complaints. Placing influencer orders over our order management system. Trained on seller central, part of the brand ambassador team, as well as scheduling meetings and appointments for my team lead.

Handling the cash till, making orders, dealing with customer inquiries and complaints. Taking cake orders, designing cakes, restocking supplies and managing breaks.

British Columbia, Canada

Cashing and packing. Taking orders as well as packing and handing them out.

British Columbia, Canada

Front desk administration. I take calls, book in clients for the appropriate therapists. I do laundry as well as paperwork for the chiropractor; letters to lawyers, adjusters, other doctors.

British Columbia, Canada

Sales/Accessories. I originally started out as sales, working on cash, fits, sorting, the floor. Then I began to be trained to be an accessories specialist, which is the position I worked in for the most of my time at the store. I re-stocked, I updated layouts, carried out floorsets and worked on all the accessories in the store. I worked on the stock, the sale items. I worked on the floorset team, I helped with mannequins and I was starting to be trained for visual merchandising before I left.

British Columbia, Canada

Bar attendant. It was my duty to prep food and drinks for the day, handle cash, as well as making the drinks and the food to order, and in a timely manner for the customers. I handled re-stocking as well as the opening and closing of the store.

British Columbia, Canada

Sales Associate. I worked the floor, selling items to customer as well as outfitting, re-stocking and ensuring that my section was clean. I also participated in floorsets.

British Columbia, Canada

Sales. I worked the floor and cash, selling to customers as well as doing stock and replenishing of the floor.