As a Technical Support Manager, I have been assisting in the advancement and support of Automotive Software and other automotive technologies for over five years. I have a Bachelor of Technology degree in Computer and Information Sciences and Support Services from Mt. San Jacinto College, and I have developed skills in iOS, Mobile Devices, and Mobile Applications. I have worked with Xtooltech USA, INC. and Launch Tech USA, two leading companies in the automotive industry, where I have managed technical support teams, provided customer service, and resolved complex issues. I am passionate about delivering innovative and reliable solutions that enhance the performance and safety of vehicles and drivers. I am also committed to continuous learning, collaboration, and quality improvement in my field of expertise.