Alyssa Clark Email & Phone Number

Bath, Michigan, United States

BS&A Software specializes in providing integrated software solutions for local governments to streamline administrative, financial, and operational tasks. Our primary goals are to enhance efficiency, ensure accuracy in data management, and promote transparency within municipal operations. We focus on delivering user-friendly tools that empower municipalities to manage their responsibilities more effectively.

• Proactively guide a dedicated portfolio of clients through the customer journey from post-implementation, consistently creating deeper adoption of solutions and ensuring a seamless and successful experience• Voraciously consume metrics via signature dashboards, and make data-driven recommendations based on benchmarks and client baselines to accelerate adoption• Research, and keep current on, relevant client topics such as program background, agency and administration developments, media reports, and developments across industry verticals• Diligently employ existing best practices, while avidly evolving them to advance team lessons• Advocate for customers through internal cross-functional council meetings• Collaborate with sales organization to expand knowledge of customer strategic priorities• Identify and document expansion opportunities• Passionately pursue developments in product portfolio, as well as SaaS customer-success practices, competitive advancements, and modern engagement trends• Enthusiastically represent Granicus at internal and external speaking events as a subject-matter expert in our products and respective civic and citizen knowledge pillars

Austin, Texas, United States

Rock Solid’s software solutions empower city and municipal leaders to digitally bridge the engagement gap between residents and their local government. With over 20 years of dedicated local government software innovation, we understand government needs & operations. We have created a single digital space for local governments to easily translate their communities’ needs into actionable insights and services. Today, hundreds of local governments across North America trust Rock Solid as their dedicated partner in engagement and operational efficiency.- 100% local government-focused- Unified, single platform- 20+ years domain expertise- A dedicated partner in innovation- Gold standard in customer support

Alpharetta, Georgia, United States

• Continuously hunting for new potential customers using a proven to be successful research strategy with manual google research, Ontopical, and GovSpend products.• Demonstrating products and providing quotes.• Determines necessary work arounds to overcome objections during demonstrations.• Writes sales contracts for new projects and submit to the project management team.• Uses Salesforce software to maintain detailed contact logs, account records and competitor intelligence records.• Uses SalesLoft tactics to follow-up and maintain prospect interest.• Manages and records leads from outbound and inbound marketing.• Uses digital methods and traditional approaches to generate sales leads.• Assists the sales team with a strategic instance of the product tailored to prospects needs.

Alpharetta, Ga

• Pursued and handed off over 100 sales accepted leads to the sales team in 2020 with an estimated value of over 1.9 million dollars in government technology sales.• Coordinated with my team to create innovative strategies to accomplishmarketing objectives and boost long-term profitability using SalesLoft.• Used Salesloft and Salesforce to handle current portfolio and prospective leads.• Developed business pipeline using cold and warm techniques.• Fostered positive and trusting client relationships and professional reputations for meeting and exceeding objectives.• Collaborated with account executives to penetrate new accounts, identify potential customers, and coordinate product demonstrations.• Maintained updated records in Salesforce to meet the requirements of the sales team.• Leveraged effective networking strategies to generate new business opportunities.• Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.Responsible for empowering organizations and our Sales Engineers with innovative technology solutions, proven to improve the quality of life for citizens and government staff.

Waterbury, Ct

• Composed posts for social media and helped build corporate presence on Twitter and Facebook.• Reviewed historical data and secure customer information to advise strategic campaign development.• Proofread marketing documentation to check for spelling and grammar issues.• Assisted my team with development of event strategies and tactical plans to promote accomplishment of marketing goals.• Tracked and reported on marketing campaign responses.• Coordinated marketing materials with the design team to provide quality marketing collateral to prospects.• Researched and gathered competitor intelligence to maintain product relevance in the e-government sector.

• Engaged in daily cold calls to follow up with prospects monthly to verify pipeline sufficiency.• Recorded and maintained sales prospect and sales data within ZOHO customer relationship management system.• Developed new prospect relationships while maintaining existing relationships through regular communications and effective account management.• Contributed to team objectives in fast-paced environment.• Worked with sales team to collaboratively reach targets.