Alyssa Jackson Email & Phone Number

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

Full coordination and execution of 25+ events per year with revenue over $3.5M creating catering BEO’s, booking vendors (A/V, linens, florals, entertainment, signage, etc.), and day-of event management. Planned and managed all Padres “Parties in the Park” (BeerFest, WineFest, CocktailFest) and fully executed private/corporate events such as receptions, convention groups, weddings, barmitzvahs, holiday parties. Directly involved with planning large-scale, full-venue ballpark events including Comic Con, The Links Golf, 2016 All-Star Game, Concerts with VIP Party coordination, Holiday Wonderland, Monster Jam, and Supercross. Experience working with sponsors, major league baseball players, and season ticket holders.

San Diego, California, United States

Event coordination of small to medium game and non-game day events. Managed master ballpark calendar to book all internal meetings, events, activities, and pre-game spaces at the stadium (~350 requests per year). Assisted with department administrative duties including obtaining CEO signatures on contracts, processing event reconciliation, contracts, and vendor invoices. Booked all event photographers and provided detailed shot list; organized photos post-event on sales drive.

San Diego, California, United States

- Seat inventory management- Create reports in Ticketmaster Archtics for Group prints, Single game prints, Season ticket prints, and Membership card prints- Print and mail all tickets via UPS mail system- Assist Sales Team with customer account management on Archtics- Work closely with Insides Sales, Group Sales, Business Development, Season Ticket Services, and Community Relations departments- Front-line reception work in the Season Ticket Lobby, offering appropriate action and solutions based on the guests’ circumstances- Organizes and prioritizes tasks to be done on a daily basis, such as mailing tickets, responding to emails, and assisting Season Account Specialists; ensures most time-critical tasks are accomplished by required date/time- Provides the ideal sports entertainment experience through exceptional guest service- Train all current and new ticket sellers on Archtics- Train Membership Development Sales team on Archtics- Supervises 60+ ticket sellers during game-time operations, resolves guest concerns when a manager is needed- Assists Ticket Operations managers with any additional projects, such as Ticketmaster-related assignments (inventory management, Community Relations ticket processing and distribution, season seat assignments in Archtics)- Extensive knowledge of Ticketmaster Archtics, Ticketmaster Host, and all Microsoft Office programs

The Us Grant Hotel, San Diego

- Greet hotel and public guests, using aggressive hospitality when welcoming them to restaurant- Maintain the appearance of the restaurant to remain appealing, organized, and comfortable- Help set, serve, and bus tables- Follow Starwood Hotels standards and language etiquette - Experience includes: OpenTable computer systemRestaurant opening dutiesCocktail serving

San Mateo, California, United States

- Responsible for entire restaurant operations on weekends, including bussing, serving, bartending, and room service - Efficiently set up all tables, room service trays, and bar items before opening restaurant- Input food and drink orders into Micros system, answered multiple phones for room service orders- Poured and served alcoholic/non-alcoholic drinks for bar and table guests in a responsible manner- Experience includes: Banquet server for 100+ guests

Anaheim, California, United States

Participant in the Spring 2010 Disney College Program at the Disneyland Resort. - Responsible for operating attractions and providing a safe, enjoyable experience for Disneyland Resort Guests- Successfully resolve Guest concerns in a courteous and professional manner- Concentration on exceptional guest service and problem solving- Successfully completed courses through Disney University, including: Welcome to Park Operations Attractions On-the-Job Training Professional Development Study: Business of Show Business Marketing You Leadership Speaker Series

San Diego, California, United States

- Set up tables, chairs, stanchions, and barricades for corporate, business, and sporting events around the ballpark- Supervise fans' games and activities, such as fast pitch game and Whiffleball field, to enhance their overall ballpark experience- Assist with wheelchair requests, bring guests to seating bowl in a safe manner- Experience includes: Madonna concert set-up and ; Served as ball-girl for minor league baseball game

Bachelor Of Science, Hospitality And Tourism Management, Emphasis In Meetings And Events Operations And Management

Hospitality/Business

Study Abroad Italy program