Alyssa M. Email & Phone Number

Nashville, Tennessee, United States

• Manage 8 global ERGs with 29 total chapters and over 50 co-chairs supporting their 70+ events and initiatives each year
• Amplify the firm’s DEI mission and endeavors through newsletters, the intranet, and the external website
• Serve as the primary source of truth for DEI reports and talking points for critical internal and external stakeholders
• Conduct research and analysis to inform the firm’s DEI strategy and advance DEI efforts

Nashville, Tennessee, United States

Franklin, TN

• Compile and analyze data on multiple competitor product lines and methods of operation
• Support the sales, product, and actuarial teams with regular updates on competitive developments
• Produce written reports, summaries, and presentations on competitive trends for various stakeholders
• Create and maintain spreadsheets and content for internal competitor product database
• Communicate detailed information to both internal and external contacts

• Ensure product launches are conducted efficiently and in accordance with compliance
• Review marketing materials thoroughly to ensure accuracy
• Create and maintain spreadsheets and content summarizing the company’s products
• Communicate comprehensive product updates to wholesalers and other internal stakeholders

Franklin, TN

• Act as a liaison between the sales desk and the other departments within the company
• Collaborate with sales, operations, licensing, and legal to resolve both common and complex issues
• Provide accurate information to wholesalers about products and operations
• Give proper guidance to wholesalers to ensure efficient operational processes
• Handle crucial conversations with ease and compassion

Franklin, TN

• Support external wholesaler in efficiently managing a territory with over 300 advisors
• Mediate between advisors and customer service to ensure accuracy of policy issuance
• Consult advisors on case design to identify the most suitable solutions for a variety of clients
• Analyze and interpret MarketMetrics data to identify areas of potential growth and improvement
• Prospect advisors to identify leads and increase total premiums and market share

Franklin, TN

• Scheduled and conducted interviews to hire and train the staff
• Reviewed and organized paperwork for applicants and new hires
• Developed weekly schedule
• Placed all special and replenishment orders
• Led visual merchandising, inventory management and order processing
• Directed sales floor activities, assisted customers and addressed customer concerns

Birmingham, Alabama

• Scheduled and conducted interviews to hire and train the staff
• Developed weekly schedule
• Placed all special orders
• Led visual merchandising, inventory management and order processing
• Directed sales floor activities, assisted customers and addressed customer concerns
• Assisted in opening a second location in Franklin, TN

Birmingham, Alabama

• Handled all management responsibilities in absence of store owner
• Assisted with training new hires
• Placed all special orders
• Handled customer service issues
• Supervised and motivated employees

Birmingham, Alabama

• Opened and closed the store
• Drove sales and productivity
• Assisted in visual merchandising
• Assisted customers with product selection

Birmingham, Alabama

• Assisted customers with product selection
• Operated cash register
• Assisted in visual merchandising