Manage multiple concurrent duties in a fast-paced environment, including incoming calls, live chats, and email/ticket requests. Assist customers with website and server related inquiries such as software integration, FTP, site building, email, domain names, and server configurations. Utilize server-level access to resolve complex issues with efficiency. Provide the highest level of customer service with the overall objective of delivering customer satisfaction, first contact resolution, and customer retention.

•Develop lesson plans for full day Kindergarten and afternoon Elementary classes.•Manage and maintain classroom. •Oversee development of students on an academic year cycle.