Alyssa Marquez Email & Phone Number

Phoenix, Arizona, United States

Freelance content writing and content management in the technology, semiconductor and manufacturing industries. Experience with small business, big content creation. Written articles, blogs, white papers and website copy that makes technical content easily digestible. Marketing strategy and project management background in tech and software. Media creation.

Phoenix, Arizona, United States

Create, write, and edit marketing content including articles, website copy, videos, ads, audio and press releases. Produce, record and edit podcast Spirit: Behind the Screen. Strategize and support marketing campaigns and planning with Marketing Director and Spirit CEO. Creative concept development for advertising campaigns, video and web content, and.

Phoenix, Arizona Area

• Quality Analyst delivering company training programs, writing documented procedures and handbooks, and managing concurrent improvement projects. Write technical documentation for the quality management system as well.
• Implemented JESD31 requirements and passed site audit for approval to the DLA Land and Maritime’s Qualified Suppliers List of Distributors program
• Implemented ANSI/ESD S20.20 compliance verification program, wrote company ESD handbook, and coordinated improvements to ESD control measures
• Produce monthly Spirit University company training program with engaging activities and training materials
• Write and publish terms and conditions and customer- or supplier-facing quality forms and communication materials
• Onboard new employees for critical company compliance programs in a way that engages, informs, and supports

Phoenix, Arizona Area

Scottsdale, AZ

• Senior tester responsible for conducting methodical quality assurance of K-12 course content prior to release to students and teachers, including copyediting review, final proofreading, fact checking, and reporting and.
• Completed QA review of full length courses, gaps projects, and special interactive applications across 10+ projects per year
• Managed and prioritized tasks and projects among a team ranging from 4 to 10 testers across 4 product lines with rolling deadlines
• Proposed and implemented process improvements during testing, which resulted in a 20% reduction in delivery time and an increase in tester efficiency
• Offered solutions to deadline risks based on data analysis of work required, process flexibility, and quality needs and met all publication deadlines for projects on which I ran lead
• Wrote and delivered trainings at team and department level on use of JIRA for defect tracking and data gathering

Scottsdale, AZ

Tested K-12 course content prior to release across multiple browsers and devices for content and functionality errors, including proofreading and formatting issues. I grew my skill and responsibilities over time to expand into the Senior Quality Assurance Tester role described above, a promotion that was created to better accommodate my role.

Iwakuni, Japan

• Managed team of 10 staff and oversaw Marine base library services and 50,000-item collection during 75 weekly operating hours under supervision of and during absence of Supervisory Librarian. Guided staff in providing.
• Grew a multicultural library team through collaboration, hiring, training, performance reviews, and daily encouragement and coaching
• Headed library staff efforts during annual summer reading program with over 300 participants
• Created library Facebook page and grew following to over 100 members in 6 months
• Collaborated with marketing department for all promotional efforts and created copy and graphics for library events and services, including revamp of the MCCS webpage
• Wrote and designed library brochures and patron guides for eResources

Scottsdale, AZ

• Responsible for applying and maintaining consistent formatting and style on course materials ready for production. Utilized MS Office and graphics editing software to add images, format lectures and texts, and source.
• Created new position focused on polishing content with standardized formatting and grammatical style
• Grew team by recruiting and training new employees on process and style standards

Tempe, AZ

Edited and updated textbook content and examples for second edition of An Introduction to the Grammar of English. Met regularly with professor to review first edition and manuscript text for the second edition of linguistics textbook. Worked through exercises in textbook to check for errors and offer updated examples.

Phoenix, Arizona Area

• Worked with legislative liaison team at the AGO to track, research, summarize, and present information on proposed legislation for the 2009 legislative session. Helped team to establish contacts with legislators at the.
• Tracked legislation during the first difficult budget session of the Recession and government cutbacks
• Conducted additional research on bills that were of special interest to the AGO’s legislative team
• Wrote and edited press releases for AGO media communications

Tempe, AZ

Supported the publication and production of the writing center’s literary magazine by reviewing, logging, and tracking literary submissions. Corresponded with authors and magazine submitters by email regarding acceptance and status of sbmissions. Managed email replies on behalf of editor in chief to inquiring writers. Organized writing center library and.