Hello!I am an Experienced Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Technical Support, Call center start-up, Conflict Resolution, Team Building, and Workforce Management. Strong support professional graduated from Business Careers High School. I was born in Texas. I am passionate about digital art and creating content that my audience will hopefully love. I love to read and travel when I have the time to. I've just begun my journey of traveling but have paused due to current events.
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Customer Service RepresentativeAmazonSan Antonio, Tx -
Freelance Digital ArtistFreelance Jan 2009 - PresentSan Antonio, Texas, United States-Painting-Punctuality and personal organization (appointments, bookings, etc)-Record Keeping-Ability to work as a team-Capable of working with very little supervision-Negotiate contracts-Management Skills-Creative Direction-Clip Studio Paint-Procreate-Paint Tool Sai-Adobe-Traditional Art
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Demand Specialist/Legal AssistantJim Adler & Associates Apr 2024 - Jul 2024United States -
Case Manager AssistantJim Adler & Associates Aug 2023 - Jun 2024 -
Customer Service RepresentativeTaskus Aug 2020 - Jun 202359 WPM with 99% accuracy• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Check to ensure that appropriate changes were made to resolve customers' problems.• Determine charges for services requested, collect deposits or payments, or arrange for billing.• Refer unresolved customer grievances to designated departments for further investigation.• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.• Solicit sales of new or additional services or products.• Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.• Contact prospective customers to present information and explain available services. -
Customer Service RepresentativeTaskus Mar 2020 - Jun 2020San Antonio, Texas, United States53 WPMInbound/Outbound Telephony ExperienceSales force experiencedFive9 experiencedEngaging customer experience with over 3 countries worldwideConducted escalations and investigations on transaction detailsFast paced problem solvingSoft skill non-gender biased approach to clienteleCohesive team playerWFM experienceSelf-managed driveConfident IT and System Issues TroubleshootingDetailed documentation captures for both client and company archives -
Sandwich MakerJimmy John'S Feb 2020 - Mar 2020San Antonio, Texas, United StatesPOSFood handlingCleaningRestroom cleaningKnife usageFood prep -
RedemptionAmerica'S Incredible Pizza Company Dec 2019 - Jan 2020San Antonio, Texas, United StatesHandle moneyPOSEnsured guests left happySmiled and spoke activelyOrganized myself and others accordinglyEnsured that coworkers were not stealingDid inventory WednesdayCleaned the locations (boxes and trash)Open Up the area before the guests arrivedstockinghelp guests with prizescross trained for rides and attractions -
Delivery Driver HelperUps Nov 2019 - Dec 2019San Antonio, Texas, United StatesHelped my driverDelivered packagesUsed a terminal to check off stopsCarried heavy/light boxesDrove residential and commercial routesDelivered products in a timely and courteous mannerMaintained ongoing communicationConsistently completed on-time deliveriesObtained package signatures -
Customer Service RepresentativeIbex Mar 2018 - Apr 2018San AntonioManaged customer accountsGreeted customersConducted customer service surveysHandled reservationsResolved customer issuesBooked appointments for clientsWorked in the inbound call centerAssisted customers via live chatCollected and documented ordersResponded to inquiries and issuesResponsible for troubleshooting applications -
Delivery Driver HelperUps Dec 2017 - Jan 2018San Antonio, Texas, United StatesHelped my driverDelivered packagesUsed a terminal to check off stopsCarried heavy/light boxesDrove residential and commercial routesDelivered products in a timely and courteous mannerMaintained ongoing communicationConsistently completed on-time deliveriesObtained package signatures -
Assistant SupervisorSeaworld Parks & Entertainment Dec 2016 - Sep 2017San AntonioHandled moneyTime management (breaks and closing shifts)Ensured guests left the booths happySmiled and spoke activelyOrganized myself and others accordinglyEnsured that coworkers were not stealingDid inventory morning and nightlyCleaned the locations (boxes and trash)Gave employees their "till" and apronsOpen Up the area before the guests arrivedCount vault money to ensure that $10k was safely there as well as whether it was over, even or short -
Assistant SupervisorSeaworld Parks & Entertainment Jan 2016 - Jun 2016San AntonioHandled moneyEnsured guests left the booths happySmiled and spoke activelyOrganized myself and others accordinglyEnsured that coworkers were not stealingDid inventory morning and nightlyCleaned the locations (boxes and trash)Gave employees their "till" and apronsOpen Up the area before the guests arrived -
Game HostSeaworld Parks & Entertainment Jun 2015 - Dec 2015San AntonioHandled moneyEnsured guests left the booths happilySmiled and spoke activelyOrganized at all timesBroke myself and others
Alyssa Salazar Education Details
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Business Careers High SchoolBusiness & Technology
Frequently Asked Questions about Alyssa Salazar
What company does Alyssa Salazar work for?
Alyssa Salazar works for Amazon
What is Alyssa Salazar's role at the current company?
Alyssa Salazar's current role is Customer Service Representative.
What schools did Alyssa Salazar attend?
Alyssa Salazar attended Business Careers High School.
Who are Alyssa Salazar's colleagues?
Alyssa Salazar's colleagues are Abdul M., Regina Grubbs, إسراء ممدوح, Tomáš Materna, Iain Pound, Shaik Saidha, Sergio Aguilar.
Not the Alyssa Salazar you were looking for?
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Alyssa Salazar
San Diego, Ca -
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Alyssa Salazar
Legal Assistant | Real Estate | Health Law Advocacy | Employment Law | Empowering Others | Leadership By Faith & Example |San Antonio, Tx -
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