Amabel C. Email & Phone Number

San Francisco, California, United States

-- Manage complex multi-stakeholder projects involving agencies (NBA All-Star 2025, Asia-Pacific Economic Cooperation (APEC) 2023, and Drug Market Agency Coordination Center (DMACC)).-- Oversee sensitive analytical work impacting DEM operations; review high-priority documents for compliance.-- Coordinate Division's special projects across operations, community, and external liaison functions.-- Lead inter-agency coordination during incidents; manage projects related to emergency declarations.-- Evaluate and recommend policies on complex administrative, organizational, and fiscal issues.-- Direct research and analysis of complex data from various sources; conduct diverse analytical studies.-- Assess impact of legislation, regulations, and policies on department operations.-- Collaborate with leadership to clarify goals; develop performance measures for new programs.-- Create policies and procedures for new programs.-- Build relationships with city and non-city agencies; share best practices with emergency management peers.

United States

-- Manage principal logistics for key events

San Francisco, California, United States

-- Managed state-funded resources and contracts to launch state-supported vaccine sites.

San Francisco, California, United States

-- Managed operations, logistics, and staffing for Mobile, Neighborhood, and Special Events teams (71 FTEs).-- Developed strategy for three operational teams at neighborhood sites.-- Oversaw administration of >70,000 doses, resulting in >87,000 additional people receiving the first dose.

San Francisco, California, United States

-- Supervises 41 Mobile vaccination staff conducting vaccination operations across San Francisco-- Manages City and public health direction setting for Mobile vaccination programs -- Liaises with stakeholder groups to plan Mobile vaccination events -- Works with special populations project managers to support Mobile vaccine deployment for Persons Experiencing Homelessness; Single Resident Occupancies; Homebound Adults; Long-Term Care Facilities; Senior Housing -- Develop and maintain shared, cross-branch tool for requests and tracking of Mobile events and related resources -- Point Person for management of shared Mobile request schedule -- Link/liaise with CCC Communications/Messaging groups to coordinate Mobile strategy media/messaging -- Supports process mapping, standard work development, and team documentation -- Supports IT/EHR implementation and management -- Oversees Mobile program data and planning/project management structure -- Project manages implementation of new initiatives -- Supports data analysis for Mobile program to ensure timely reporting -- Supports data structure across multiple systems and collaborates with Advanced Planning and other groups

San Francisco, California, United States

-- Managed strategy for 3 high-volume vaccination sites, administering 480,000+ doses (peak: 7,811/day).-- Supervised 6 FTEs and coordinated with providers to staff vaccination sites.-- Streamlined city-wide vaccine allocation and appointment scheduling.-- Communicated across agencies and stakeholders on vaccine access and public messaging.-- Oversaw vaccine supply, logistics, operations, and staffing at high-volume sites.-- Managed site data, website information, and tracking systems.

San Francisco, California, United States

-- Built a structured team to support vaccine distribution.-- Oversaw operations at COVID Vaccination Clinics, managing 40 FTEs across various functions.-- Coordinated with the state health department and COVID Command Center leadership.-- Managed vaccine allocation modeling using process mapping.-- Led stakeholder engagement for distribution systems, data strategy, messaging, and operations.

San Francisco, California, United States

-- Project manage and ensure all public health and medical needs are met for the activation of both Alternate Care Site (ACS) in San Francisco-- Maintain contracts with contractors, vendors, and suppliers with Branch Leadership, Logistics, Procurement, and Finance Teams-- Oversee following services at both ACS: power, infrastructure, IT, food services, environmental services, security guards, laundry & linens, waste/recycling services, biohazard services, pharmacy services, radiology services, laboratory services, logistics, medical supplies, Emergency Medical Services, communications, and EPIC/data reporting-- Oversee, develop, and implement operational/non-clinical procedures and workflows-- Oversee ordering, tracking, and receiving of materials/supplies and purchasing for ACS needs-- Oversee master inventory counts and order restocking, as needed-- Create, build, and lead partnership/vendor efforts and activities-- In partnership with DPH Finance, manage ACS's budget, reconcile invoices and purchase orders, and implement strategies to maximize financial efficiencies-- Oversee advanced disaster planning and coordinate daily updates to Covid Command Center Leadership Team-- Ensure both Low-Acuity Continuing Care Site 1 and Field Care Clinic meets deliverables for all service agreements-- Supervise non-clinical volunteer staff

San Francisco, California, United States

-- Converted vacant warehouse into 94-bed inpatient facility.-- Managed operations for Low-Acuity Continuing Care Alternate Care Site activation.-- Established contracts with vendors and suppliers alongside various teams.-- Led partnership and vendor efforts.

San Francisco, California, United States

-- Constructed 12-bed Field Care Clinic (FCC) using emergency tents and donated resources.-- Managed operations of San Francisco's first FCC at Southeast Health Center, including testing and care facilities.-- Ensured adequate staffing for quality patient care.

San Francisco, California

-- Assist in the preparation and monitoring of the annual budget for ZSFG and Jail Health Services-- Support the Position Control review, reconciliation and maintenance process in collaboration with Human Resources-- Support the development and tracks the adherence to staffing models for each functional area-- Provide data as operational/financial needs dictate

San Francisco Bay Area

-- Obtained Lean Certification (Six Sigma Green belt-equivalent) in August 2019.-- Consulted for multiple ZSFG departments.-- Achieved 100% Daily Management System implementation in Pharmaceutical Services by April 2019.-- Maintained DMS to enhance communication within and between departments.-- Coached ZSFG leaders on humble inquiry and 'coaching kata' techniques.

San Francisco, California

— Epic Systems go-live: 8/3/19 — web-based and in-classroom training in Epic Pharmacy Manager, Epic Dashboards Validation, and Epic Advanced Reporting in preparation for ZSFG Epic implementation beginning August 3, 2019— Build, implement, and monitor a data-driven culture within Pharmacy at ZSFG to drive continuous improvement efforts via Lean methodology and the Daily Management System— Create and coordinate monthly metric tracking analyses, annual status reports for Pharmacy’s report-out to Performance Improvement and Patient Safety (PIPS) Executive Committee, quarterly medication error reports, and ad-hoc regulatory reports; familiar with regulatory-intensive environment within a hospital setting— Work closely with the Chief Pharmacy Officer, Director of Pharmacy, and Pharmacy Supervisors to strategize a unified vision for our future state and execute high-impact goal-focused projects Establish/facilitate ZSFG Pharmacy Department’s first Unit-Based Leadership Team Meetings focusing on internal area-specific driver PIPS metrics— Collaborate with Pharmacy Purchasing and Business Operations Supervisor to identify root causes and countermeasures using financial/statistical analyses and reporting to address our pharmaceutical expenditures and revenue versus our pharmaceutical budget with a target of 0.0% over budget— Establish, oversee, and manage ZSFG Pharmacy Department’s first Unit-Based Leadership Team focusing on internal area-specific driver PIPS metrics— Coach Pharmacy leaders to utilize their A3 status reports to guide units’ and the department’s improvement work encompassing performance improvement and patient safety at ZSFG— Serve as Project Manager for Pharmacy PI initiatives' monitoring, including clinical quality and service excellence initiatives

San Francisco, California

— Built surveillance queries and generated monthly reports to support clinical outreach efforts to identify HIV-diagnosed persons who are not in care, link them to care, and support the HIV care continuum through San Francisco’s “Getting to Zero” health initiative— Identified and analyzed viral loads and CD4 counts against missed appointments and/or diagnoses (e.g. patients with detectable viral load and not seen in clinic in > 4 months) and link all HIV-diagnosed patients to care

San Francisco, California

— Supported UCSF Family Medicine residents in strategic planning of Continuous Quality Improvement (CQI) projects emphasizing high impact and low effort— Worked closely with key stakeholders and clinic leaders to streamline various clinical flow processes— Successfully identified patients requiring pain management with newly built tracking system— Created a Child Health and Disability Prevention (CHDP) audit tool to ensure pediatric patients receive necessary and appropriate quality of care at each age-specific check-up appointment

San Francisco, California

— Created queries using i2i Tracks, Invision/LCR, eClinicalWorks, and eBO Reports databases to extract electronic health record data— Analyzed and reported data for SF Health Plan’s Practice Improvement Program domains each quarter— Generated daily morning huddle reports and visit summaries for Medical Evaluations Assistants’ and Providers’ use during patient visits— Developed tracking protocols to improve Southeast Health Center's (SEHC) primary care quality of healthcare— Reported out SEHC’s key performance indicators and their impacts and improvements on preventative care and clinical flow on a monthly basis

Master Of Public Health (Mph), Public Health

Bachelor Of Science (B.S.), Cell/Cellular And Molecular Biology

Activities and Societies: Chinese Student Association, Rotaract Club, AMSA