Michael Wahlman, Pgmp, Pmp Email & Phone Number

San Francisco, California, United States

Leads San Francisco Department of Emergency Management's IT Infrastructure and Resiliency team. Responsibilities include managing DEM's Data Center, networks, servers, and systems.

San Francisco, Ca

• Managed several associated projects under the Department of Technology’s multi-million dollar Network Modernization program, which improved network stability, security, and performance.• Oversaw projects' schedule and budget within a matrix organization, by allocating limited project team resources to achieve maximum benefit realization and alignment with strategic objectives.• Facilitated the planning and execution of various equipment installations, upgrades, and technical migrations across several datacenters by coordinating efforts of city stakeholders and consultants.• Lead teams using the best practices of waterfall and agile project management methodologies.• Utilized Cisco Digital Network Architecture to migrate several departments into city’s new permit center, with minimal impact to project schedule, despite unique challenges of a global pandemic.• Migrated five San Francisco Police Stations from end-of-life PBXs to Cisco VoIP solution.• Deployed public safety infrastructure equipment at two newly rebuilt San Francisco Fire Stations.

Sunnyvale, Ca

• Planned and executed several key deliverables associated with a 6-month project to modernize and relocate infrastructure between two CA based datacenters while minimizing customer impact.• Acted as the Technical Account Manager for several fortune 500 deployments by effectively coordinating planning and execution of projects to upgrade and maintain critical environments.• Installed, configured, customized, and supported infrastructure for hundreds of fortune 500 and government deployments of Windows Server, SQL Server, SharePoint, and Project Server.• Researched, deployed, and supported 3rd party tools by directly engaging with multiple vendors to continuously meet the technical requirements as communicated by customers and partners.• Configured virtual servers on Hyper-V and Azure, installed physical equipment in datacenters.

Monterey, California

• Compiled weekly personnel accountability report by reconciling over 22,000 records to determine the status of service members and their dependents after a major Japanese Earthquake and Tsunami. • Resolved issues reported by individuals that sought access to government benefits, correcting 5-7 discrepancies daily in the Defense Enrollment Eligibility Reporting System, after conducting research of personnel and mobilization records to verify entitlements.

Manama, Bahrain

• Oversaw execution of communications infrastructure installation countrywide by directly supervising contractors in support of an expansion project.• Oversaw the planning and execution of a project to sort and digitize over 6000 billing records, which directly accelerated the monthly payment schedule from commands countrywide to service providers by three months.• Managed the country wide enterprise telephone maintenance database for 30 days, supporting 400 new network installation requests, and tracked 200 trouble tickets on existing service.

Mayport, Florida

• Prepared various reports supporting naval operations in Caribbean, Central America, and South America. • Facilitated training activities to prepare new personnel arriving at command for watch standing duty.• Lead and developed subordinate sailors.• Acted as Administrative Assistant to the Operations Assistant Chief of Staff for three months, providing support with message drafting / tracking, operations scheduling, and administrative support for conferences and meetings.• Inventoried, and accounted for classified operations watch floor equipment during multinational exercises.

North Chicago, Illinois

• Supported operational tasking for United States Navy from December 2007 to September 2011, as detailed above.• Recorded command meeting minutes during a regional disaster response exercise, June 2007, in Chicago, Illinois.• Tactical Support Watch Stander during a major multinational naval exercise, July 2006, in Kaneohe Bay, Hawaii.

Elmhurst, Illinois

• Produced company revenues by selling IT solutions and performing technical support for clients. • Acquired new customer accounts through networking and seeking referrals from existing clients.• Increased hourly rates and strengthened customer relationships, by expanding service portfolio.• Created web-based apps using PHP and JavaScript on FreeBSD UNIX with Apache and MySQL.• Researched solutions to address client requirements, and managed solution provider relationships.

Bs, Management Information Systems, 3.45

Activities and Societies: Delta Sigma Pi (Professional Business Fraternity)Minors: Networking, E-Business Web Architecture, E-Business.

Certificate Program In Project Management (210 Instructional Hours)

Activities and Societies: Professional Sequence in Project Human Resource Management.