Andy Macinnes
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Andy Macinnes Email & Phone Number

Customer Success Manager at Nephos Technologies
Location: East Kilbride, Scotland, United Kingdom 11 work roles 2 schools
1 work email found @nephostechnologies.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email a****@nephostechnologies.com
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Current company
Nephos Technologies
Role
Customer Success Manager
Location
East Kilbride, Scotland, United Kingdom
Company size
82 employees

Who is Andy Macinnes? Overview

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Quick answer

Andy Macinnes is listed as Customer Success Manager at Nephos Technologies, a company with 82 employees, based in East Kilbride, Scotland, United Kingdom. AeroLeads shows a work email signal at nephostechnologies.com and a matched LinkedIn profile for Andy Macinnes.

Andy Macinnes previously worked as Service Delivery Manager at Nephos Technologies and Service Provision Manager at Cgi. Andy Macinnes holds Ba (Hons), Applied Social Studies from University Of Paisley.

Company email context

Email format at Nephos Technologies

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{first}.{last}@nephostechnologies.com
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Profile bio

About Andy Macinnes

ITIL v4 Managing Professional Transition and Lean Six Sigma Black Belt, with 16 years IT Management experience and nine years IT operations experience, obtained in the private and, most recently, Public Sector. I have a successful history of strategic design, implementation and support and delivery of Information Technology resources for a global organisation. Focus on processes and customer services as an enabler to the business function. Strong leader, building and managing remote teams across the EMEA region, partnering with business leaders to ensure IT service delivery is aligned to enable success for the business. My career goal is to achieve at least Director level within the IT Function.

Listed skills include Budgets, It Operations, Itil, Disaster Recovery, and 18 others.

Current workplace

Andy Macinnes's current company

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Nephos Technologies
Nephos Technologies
Customer Success Manager
East Kilbride, GB
Website
nephostechnologies.com
Employees
82
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Company profile
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11 roles

Andy Macinnes work experience

A career timeline built from the work history available for this profile.

Service Provision Manager

Cgi

Glasgow, Scotland, United Kingdom

CGI provide ICT Services to Glasgow City Council. I am responsible for the operational support of a number of Platinum and Gold applications that provide critical Social Care and Financial Services to the citizens of Glasgow. Leading a team of analyst programmers to provide operational support and project delivery of existing and new services and.

Apr 2018 - Jan 2022

Service Delivery Manager

Access Llp

Glasgow, United Kingdom

ACCESS provide ICT and Property Services to Glasgow City Council. I am responsible for the operational support of a number of Platinum and Gold applications that provide critical Social Care and Financial Services to the citizens of Glasgow. Leading a team of 16 analyst programmers to provide operational support and project delivery of existing and new.

Jan 2015 - Apr 2018

Manager, It Operations, It Service & Delivery Management

Inc Research (Company Previously Known As Kendle, Acquired By Inc Research July 2011)

Glasgow, United Kingdom

INC are the 6th largest CRO, employing 5000 staff globally. I was responsible for the delivery of the IT services to 2000 employees across the EMEA region. Successfully leading, motivating and developing a team of eleven service desk technicians to ensure maximum availability of IT services and resources to the business.

Jul 2011 - Jun 2014

It Manager

Kendle International

Glasgow, United Kingdom

Motivate and lead Department Team;Budget responsibility;Ensure that Dept is compliant with SOP's;Working to ITIL Best Practice;Business Continuity Planning;Disaster Recovery Planning;Liaise with and approve provision of suppliers and vendors;Recommend and implement appropriate staffing of the IT function.Oversee all IT operations and work as a member of.

Oct 2007 - Jul 2011

Group Leader – System Administration

Charles River Labourites
Oct 2004 - Aug 2006

Senior Information Services Coordinator

Inveresk Research Ltd

Glasgow, United Kingdom

Primarily responsible for on-site server and phone system administration, as well as supervising the on-site Desktop Support team.

Apr 2001 - Oct 2004

Information Services Coordinator

Clintrials Research

Glasgow, United Kingdom

On-site desktop, phone and software support; dealing efficiently with Incidents logged with the Helpdesk

Oct 1998 - Apr 2001

Account Manager

Response Handling Ltd

Glasgow, United Kingdom

Responsible for the day-to-day running of the Ryder Cup ticket sales project. Other responsibilities included; compiling data entry procedure manuals, training new staff and supervising existing staff, customer and client liaison, setting targets for staff, and quality and batch control.

Sep 1995 - Oct 1998
Team & coworkers

Colleagues at Nephos Technologies

Other employees you can reach at nephostechnologies.com. View company contacts for 82 employees →

MG Mercedes Guirado Maat Mercedes Guirado Maat Colleague at Nephos TechnologiesLondon, England, United Kingdom, United Kingdom View → JD Jasmine Denham Jasmine Denham Colleague at Nephos TechnologiesLondon, England, United Kingdom, United Kingdom View → KH Kirsten Honeyman Kirsten Honeyman Colleague at Nephos TechnologiesGreater Oxford Area, United Kingdom View → VK Violeta Kunovska Violeta Kunovska Colleague at Nephos TechnologiesLondon, England, United Kingdom, United Kingdom View → RD Rajat Dharmadhikary Rajat Dharmadhikary Colleague at Nephos TechnologiesMilton Keynes, England, United Kingdom, United Kingdom View → AN Alex Neoh Alex Neoh Colleague at Nephos TechnologiesLondon, England, United Kingdom, United Kingdom View → RL Rohini Lakshmana Rohini Lakshmana Colleague at Nephos TechnologiesUnited Kingdom, United Kingdom View → DG David Gardner David Gardner Colleague at Nephos TechnologiesLondon, England, United Kingdom, United Kingdom View → SR Sharmila Ravikumar Sharmila Ravikumar Colleague at Nephos TechnologiesLondon Area, United Kingdom, United Kingdom View → RG Ranya G. Ranya G. Colleague at Nephos TechnologiesLondon, England, United Kingdom, United Kingdom View →
2 education records

Andy Macinnes education

Ba (Hons), Applied Social Studies

University Of Paisley

Education record

Hunter High School
FAQ

Frequently asked questions about Andy Macinnes

Quick answers generated from the profile data available on this page.

What company does Andy Macinnes work for?

Andy Macinnes works for Nephos Technologies.

What is Andy Macinnes's role at Nephos Technologies?

Andy Macinnes is listed as Customer Success Manager at Nephos Technologies.

What is Andy Macinnes's email address?

AeroLeads has found 1 work email signal at @nephostechnologies.com for Andy Macinnes at Nephos Technologies.

Where is Andy Macinnes based?

Andy Macinnes is based in East Kilbride, Scotland, United Kingdom while working with Nephos Technologies.

What companies has Andy Macinnes worked for?

Andy Macinnes has worked for Nephos Technologies, Cgi, Access Llp, Inc Research (Company Previously Known As Kendle, Acquired By Inc Research July 2011), and Kendle International.

Who are Andy Macinnes's colleagues at Nephos Technologies?

Andy Macinnes's colleagues at Nephos Technologies include Mercedes Guirado Maat, Jasmine Denham, Kirsten Honeyman, Violeta Kunovska, and Rajat Dharmadhikary.

How can I contact Andy Macinnes?

You can use AeroLeads to view verified contact signals for Andy Macinnes at Nephos Technologies, including work email, phone, and LinkedIn data when available.

What schools did Andy Macinnes attend?

Andy Macinnes holds Ba (Hons), Applied Social Studies from University Of Paisley.

What skills is Andy Macinnes known for?

Andy Macinnes is listed with skills including Budgets, It Operations, Itil, Disaster Recovery, Leadership, 21 Cfr Part 11, Customer Service, and Information Technology.

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