Amad Ullah Email and Phone Number
I love to dig into technical problems and solve them with enthusiasm. I deploy, configure, maintain, and repair technology that matters. To accomplish this, I focus on Sustainability, Security, and Scalability.Although my love for technology stretches back as far as I can remember. I have enjoyed every day of my experience in the IT industry, which has fulfilled my curiosity and desire to be impactful throughout diverse fields of responsibility. This journey of my personal and professional growth has taught me the following about myself:I believe in the excellence of service, achieved -By a thorough understanding of the technology I use.-By precise communication with the people I work with.-By respecting the policies of the organizations I represent.Professional SkillsTroubleshooting | Ticketing systems | Operating systems | Hardware | Software management | Remote Services | TCP/IP | Routing/Switching | Firewalls, VPNs | Virtualization | System Administration | Scripting automation | Information Security | IDS tools | SIEM solutions | Staff TrainingDomains KnowledgeIT support | Networking | Systems administration | Cybersecurity FundamentalsI am nourished by staying updated on the latest tech advancements and pleased to meet people who share my passion. Feel free to contact me for professional collaboration or for simply talking tech.
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PublisherHolytool Jan 2024 - Present -
Datacenter Compliance OperativeScrubs Contract Services Limited Jun 2023 - May 2024Microsoft Datacenter, Staffanstorp, SwedenPreventing arc flash explosions by methodically removing every potential catalyst in Microsoft Datacenter Disassembling and reassembling components of various integrated servers and circuits mainly produced by Siemens and Eaton.Implementing safety protocols and standardized practices to ensure a secure working environment.Collaborating with team members to achieve scheduled maintenance targets without compromising quality Adhering to company policies and procedures while performing operations -
It SupportWsp Jul 2022 - Mar 2024Lund, Skåne County, SwedenDiagnosed and resolved hardware, software, and network issues promptly, maintaining a high resolution rate.Provided on-site and remote support to end-users, ensuring minimal downtime and optimal productivity.Managed and prioritized help desk tickets using Jira, consistently meeting or exceeding SLAs.Developed and conducted user training sessions, empowering staff to troubleshoot common issues independently.Implemented a comprehensive metrics tracking system, providing regular reports on IT support performance and areas for improvement. -
Help Desk TechnicianDao Aug 2021 - Jul 2022Lejre, Zealand, DenmarkHandling high-volume orders, of various kind across multiple stationsAddressing client concerns with a customer-centric approachPerforming regular vehicle maintenance checks to ensure optimal performance
Amad Ullah Education Details
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Ι.Ε.Κ ΔελταIt Tools & Infrastructure Program -
St.Paul High SchoolTechnology Program
Frequently Asked Questions about Amad Ullah
What company does Amad Ullah work for?
Amad Ullah works for Holytool
What is Amad Ullah's role at the current company?
Amad Ullah's current role is IT Support Specialist | Networking Services & Systems Administration.
What schools did Amad Ullah attend?
Amad Ullah attended Ι.ε.κ Δελτα, St.paul High School.
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Amad Ullah
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