Amada Martinez Email & Phone Number

Schaumburg, Il

Provide commercial cleaning services for businesses and make sure clients are satisfied with the services. Keep track of mileage and maintain information of company financials and tax filings in a spreadsheet, including expenses and revenues to ensure accuracy and completeness of information.• Improved processes to increase efficiency, resulting in a 25% to 30% decrease in per hour clean time. Procured time-tested chemicals and equipment based on performance and price, resulting in a 20% to 25% decrease in expenses.• Achieved an estimated 95% customer satisfaction rate by listening carefully to their cleaning needs. • Conducted a cost-benefit analysis for over 25 client engagements, determining if engagements should be undertaken due to profitability and location.

Schaumburg, Illinois, United States

Selected to lead a team of 5-10 people by assigning work as needed, supervising workers and assuring quality of final products. Trained all temporary workers in machine operations. • Estimated labor time based on unit of product to be produced and number of workers to help management secure new business opportunities. • Continuously improved processes to increase employee efficiencies, resulting in an estimated 5% to 10% decrease in per unit production time. • Operated collating machines through full life cycle of book creation, including binding books, checking quality, packing books for shipment, and delivered the goods on-time, resulting in an estimated 95% rate customer satisfaction.

Bachelor Of Science - Bs, Accounting

Associate Of Arts - Aa, Focus In Accounting