Amada Martinez Email & Phone Number

Miami, Florida, United States

• Lead sprint reviews, daily scrums and planning meetings to realize full team engagement.• Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including AZURE ADO.• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.• Drive Scrum team progress to overcome obstacles and realize success throughout life of each sprint.• Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.• Collaborate with product owners, team members, technologists and other scrum masters to define solutions and drive progress.• Investigate and corrected or escalated project problems.

Miami, Florida, United States

• Lead team(s) in a variety of geographical locations. • Established new and improved QA processes best practices.• Performed internal audits to maintain operating procedure. • Identified potential product risks and developed plans to mitigate or eliminate risks.• Coached and motivated 2-8 person QA team to develop competencies.• Acted as key point of contact for QA aspects of releases by providing QA services.• Communicated directly with QA team to resolve user-reported problems and questions.• Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.• Used SQL to validate test results. • Created requirements for milestones and monitored completion of tasks for QA team.

Miami, Florida

• QA Experience in testing n-tier architecture applications.• Testing with team members in different geographical locations (International, Japan, Europe, France).• QA experience in testing portals and websites distributed application.• Performed system analysis, documentation, testing, implementation and user support for platform transitions.• Helped solve diverse program problems with in-depth analysis.• Resolved malfunctions with systems and programs through troubleshooting.• Validated results and performed quality assurance to assess accuracy of data.• Maximized team knowledge and productivity by effectively training, directing employees in application of best practices. • Reviewed program implementation plans to assess risk.• Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.• Part of On-Call support rotation for production implementations.

Florida, United States

• Conducted interviews with key business users to collect information on business processes. • Reviewed files and other documents to obtain business information and key data informing responses to development requests.• Mapped current business and operational processes and recommended areas for improvement.• Worked closely with development and testing team members to design and develop robust solutions to meet client requirements. • Engaged with cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.

Administrator Assistant for 8 Sales Account Managers, coordinating schedules, workflows, managing new and existing customer contracts consisting of ensuring proper legal document formats and appropriate signatures are on file, as well as coordinating all state and local bids presentation for new and current customer prospects.

During the various rolls I developed experiences in Customer Service, Accounting, Supervisory, Help Desk Support, Business Analyst, Trainer and Training Development, Business Analyst developing and testing, Project Management, Automation Testing Mainframe and Web. Within all these areas of knowledge they all had their responsibilities of critical skills and continuous developments to ensure the highest of quality to be provided to our customers internal and external to the company.

Sales Associate License, Real Estate, Completed

Aa, Paralegal, Graduated

This degree will enhance the knowledge and skills to become a stronger asset for any future employer. All companies are bound to follow.