Angel Magallanes Email & Phone Number

Alexandria, Va, Us

Washington Dc

- Managed and troubleshoot cloud and local device synchronization across MicrosoftIntune, Azure, and O365 environments, ensuring seamless connectivity.- Microsoft Intune Administration for endpoint deployment and configuration, includingcomputer imaging, data backups, and network profile rebuilding.- Oversaw Entra ID administration (formerly Azure ID) for user profile creation, securitypermissions, and group management to secure access across cloud platforms.- Conducted ServiceNow asset verification, user authentication, and ticket management toensure tracking and timely support resolutions.

- Led a team of three in the overhaul of the company’s documentation which included theoutdated configuration instructions and the creation of documentation for previouslyundocumented items.- VPN client assist and VM troubleshooting Citrix Manager Maintenance.- PowerShell Scripting for task automation and information retrieval.- Managed Linux, Windows 2016, and Hyper-V server infrastructure, monitored performance,upgraded operating systems, and troubleshooted network issues.- Implementation of MFA solutions for enhanced user and device security.- Performed License Auditing and Data Migration.

- Developed CRUD operations for problem-solving and data manipulation.- Utilized Postman for API performance testing and monitoring. - MySQL schema creation and DB maintenance support data upkeeping and retrieval operations.

Hammond, In

- Spearheaded the research, selection, and programming of industry-grade display boards, enablingreal-time data visualization through customized configurations.- Performed packet capture and analysis using Wireshark to diagnose latency, packet loss, andnetwork congestion.- Conducted Incident Response and Business Intelligence Reporting.- Documented network configurations, procedures, and troubleshooting steps to streamline futureissue resolutions.- Resolved issues within multi-tier architectures involving network devices including routers,switches, and firewalls.

- Led groups of between ten to thirty people in team communications, training, infrastructureexpansion, and system deployments to ensure seamless connectivity and task completion.- Collaborated with cross-functional teams to address multi-tier network-related incidentsimproving uptime and reliability.- Established VSAT-terminal connectivity to ensure a reliable communication infrastructure.- Configured VPN, VLAN, and Subnets for secure data transmission.