Abigail Makovsky Email & Phone Number

I am a dynamic individual with the ability to work in a fast-paced and culturally diverse environment having completed 6 months studying in Bangkok, working with refugee and immigrant integration in the United States, and within my current varied positions at Monzo Bank. I am incredibly passionate about ensuring processes and actions taken are accurate, fair, and flawlessly communicated.Within less than 2 years at Monzo, I progressed into a Financial Crime role for both retail and business accounts, and have since moved into the Onboarding team where I am a Learning and Development coach for our Customer Operations team. I would consider myself an expert multitasker, and I greatly enjoy fostering growth on a personal level, and also a wider level for the business as a whole. Currently my focus is onboarding new starters into Customer Operations roles - offering training and coaching to both individuals and groups so they are able to apply the information they've learned through two dimensional resources, into their communication and actions with customers. Working within coaching and onboarding is incredibly rewarding - and the feedback I've received reflects how I am passionate, detail-oriented, and consistently a source of support for our new starters and my colleagues alike.

Listed skills include English As A Second Language, Working With Children, Research, Presentation Skills, and 4 others.