Empowering Leaders and Employees Across MENAI have successfully influenced the lives of +1500 leaders and employees from +65 organizations representing +26 different industries, armed with 17 years of experience as a Business Lecturer at both the Univerity of Sharjah and Al Qasimia Univerity.My expertise covers a wide spectrum of topics, including leadership development, Strategic Planning, Innovation, Excellence in Customer service, and Soft skills. My impressive client list includes some of the most renowned organizations across the MENA, ranging from multinational corporations to non-profit organizations. Some of my notable clients include:DEWA (Dubai Electricity and Water Authority), Dubai Municipality, Dubai Police General Headquarters, Emirates Post Office Corporation, Zayed University, Etisalat Corporation, Ambulance Foundation, Ministry of Tourism, Women Association, Sharjah Heritage Institute, Tawjeeh Centersm, Sharjah Libraries, Sharjah Museums Authority and many others.Education and Credentials: I hold an MBA from the American University of Sharjah and maintain a portfolio of relevant certifications, including TOT, Certified Professional in Training and Development, CPD, and CBP in Customer Services.