Amal Mohammed Email and Phone Number
Passionate about driving organizational success through effective administration and HR practices, I am a Public Administration graduate and Certified Human Resource Management Professional (CHRMP) with a proven track record in supporting teams and optimizing processes.Throughout my experience, I have successfully supported teams, streamlined processes, and implemented HR best practices to foster a productive and efficient work environment. My background in administrative support has equipped me with the skills to handle data management, project coordination, and public relations, while my HR expertise has allowed me to enhance team collaboration, employee engagement, and organizational effectiveness.I am passionate about utilizing my knowledge and certification to contribute to an organization's success, continuously seeking opportunities for growth and improvement. Whether through effective communication, process optimization, or team support, I am dedicated to making a meaningful impact in any role I undertake.
Nwc
View- Website:
- nwc.com.sa
- Employees:
- 2052
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Service Management SpecialistNwc Jul 2024 - PresentNajran, Saudi Arabia• Resolved customer complaints efficiently, improving response time by 25% and increasing overall customer satisfaction.• Delivered technical and administrative support to enhance service quality, resulting in an improvement in customer retention.• Managed account processes for water and wastewater services, ensuring 100% billing accuracy and reducing billing errors.• Recovered outstanding payments within set timeframes, successfully reducing overdue accounts.• Developed strategies that increased collection efficiency, minimizing overdue accounts.• Addressed payment delays promptly, reducing dispute resolution time by 15%.• Analyzed collection and service data, identifying trends that improved customer experience and decreased service issues.• Collaborated cross-functionally with finance, customer service, and operations teams to streamline workflows, resulting in an improvement in process efficiency. -
Customer Service SpecialistNwc Nov 2023 - May 2024Najran, Saudi Arabia -
InternNajran Municipality Sep 2022 - Dec 2022• Assisted with administrative tasks, ensuring accurate data entry, efficient document management, and improved office organization.• Contributed to municipal projects through research, data collection, and analysis, supporting informed decision-making and project success.• Supported the coordination of community events and services, helping to foster greater public engagement and satisfaction.• Handled public inquiries and provided clear information about municipal services and programs, improving overall communication and service accessibility.
Amal Mohammed Education Details
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Business Administration And Management, General
Frequently Asked Questions about Amal Mohammed
What company does Amal Mohammed work for?
Amal Mohammed works for Nwc
What is Amal Mohammed's role at the current company?
Amal Mohammed's current role is Expert in Optimizing HR Operations and Enhancing Team Efficiency | Specialist in Team Support and Driving Customer Retention.
What schools did Amal Mohammed attend?
Amal Mohammed attended Najran University.
Who are Amal Mohammed's colleagues?
Amal Mohammed's colleagues are حنين عبدالله, Abdulrhman Faqih, Ahmed Hendi, Suliman Albahouth, Nasser Alnamlah, مروان الجهني, Sahal Alharbi.
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Amal Mohammed
Hse Head- Alfanar Medium Voltage Sg Riyadh| Ex Cluster Hse Leader-Schneider Electric| Sustainability & Energy Management | Hse Management System Implementation| Nebosh,Iso.Riyadh, Saudi Arabia -
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