Crafted lens solutions for patients by interpreting their spectacle/contact lens prescriptions and asking open-ended lifestyle questions to determine the best frame and lens combination for them.Consistently met and exceeded the 20% weekly goal for selling ‘Multiple Pairs’, being one of only two opticians surpass this threshold in a consistent manor.In charge of conducting an audit of backroom stock by scanning inventory prep labels, ordering out-of-stock frames from suppliers, and resolving inventory conflicts/errors.Provided energetic customer service through adjusting and fixing spectacles, resolving patient complaints, and giving advice/knowledge on maintaining spectacles.

Part of the freight team – unloaded over 100 boxes from weekly trucks, sorted all of them in the backroom, and stocked out 40-60 boxes worth of merchandise per hour.Monitored all aisles to ensure they were clean as well as assist customers with purchasing decisions or item locations.Checked out customers at the register, greeted them into the store, and inflated balloons.