Create and document assembly, upgrade, and tooling procedures, shifting tasks from technicians to production associates. Perform on-demand calibrations of fluid systems to meet SOPs and industry standards. Standardize tracking across four production lines to streamline workflows, achieving a two-day issue resolution and 90% on-time delivery rate. Improve In-Factory and Global Warranty Return processes through root cause analysis. Train new hires on all aspects of system builds to rapidly increase production capacity

As the order owner for multi-million-dollar contracts, lead production teams to ensure on-time delivery of high-quality products. Troubleshoot customized capital equipment, addressing electrical, pneumatic, and mechanical issues to maintain a monthly run rate of over 20 units. Liaison between departments aligning technical requirements and production capabilities. Oversee the integration of engineering prototypes and designs into the production line, ensuring they meet specifications and function seamlessly.

Create and document final test procedures, training new hires on them. Build, troubleshoot, calibrate, and repair test fixtures for multiple lines. Acting liaison between engineering and customers to capture precise requirements. Troubleshoot and repair RMAs both onsite and at customer locations

As the Laser Safety Officer for the site, I was responsible for ensuring compliance with safety standards and protocols. In addition, I built, troubleshot, calibrated, and programmed optical, electrical, and mechanical test fixtures in both production and R&D environments. I collected data to analyze field failure trends and created Non-Conformance Material Reports (NCMRs) for defective parts. I also aligned multiple types of laser cavities and performed bore sight alignments, working closely with the engineering team to develop and enhance test procedures.

Conduct experiments and perform data analysis to identify the root causes of laser failures. Collaborating with engineers to redesign optical and mechanical assemblies to enhance performance. Additionally calibrate and maintain optical sensors and test fixtures, ensuring their optimal functionality. Coordinate and provide training for new hires.