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Aman Kumar is listed as Team Leader | Global Call Center at Easy Trip Planners Ltd (Easemytrip.com) at EaseMyTrip.com, a company with 402 employees, based in Faridabad, Haryana, India. AeroLeads shows a matched LinkedIn profile for Aman Kumar.
Aman Kumar previously worked as Team Leader Global Call Center at Easemytrip.Com and Team Leader at The Flights Guru. Aman Kumar holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from College Of Vocational Studies.
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As a team leader sales at MPC INFOTECH OPC Private Limited, I handle sales calls from US customers and sell or cross-sell travel related services, such as flights, hotels, cars, travel insurance, and holiday packages. I also follow up with customers and clients for existing reservations and meet monthly performance metrics and sales targets. I lead a team of sales representatives and provide them with guidance, feedback, and support.I have over seven years of experience in the BPO industry, working with different companies and sectors, such as Fareglobes Tours Pvt Ltd and XcelServ Solutions Pvt. Ltd. I have developed skills in inbound sales, customer relationship management, manufacturing process improvement, and research and analysis. I have a bachelor's degree in business, management, marketing, and related support services from College Of Vocational Studies. I am eager to grow with a company that can support my long-term career goals and offer me opportunities to apply my skills and knowledge in strategic thinking, cultural competency, and relationship building. I value leadership, collaboration, compassion, integrity, and professionalism in my work.
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Gurugram, Haryana, India
As the Team Leader of the Global Call Center at Easy Trip Planners Ltd (Easemytrip.com), I spearheaded the transformation of the US and UK processes, which were initially in a deficit. By building these operations from scratch, I achieved remarkable success within the first month, generating a profit of £55K. Within 3-4 months.Key Responsibilities and.
Gurugram, Haryana, India
Led a team of 12, optimized sales processes using Amadeus and Sabre, and managed performance evaluations. Implemented strategies to improve customer satisfaction and operational efficiency.Managed workflows, trained new hires, and developed strategic policies for corporate travel. Oversaw sales and backend teams, created team schedules, and handled.
Bengaluru, Karnataka, India
Enhanced customer satisfaction by providing creative solutions, managed EMD issuance, processed payments, and maintained client accounts using Amadeus and Sabre systems.Exceeded customer satisfaction by finding creative solutionsto problems.Helping customers regarding Voluntary & InvoluntarySchedule changeWorked on new EMD issuance and exchangeContacted.
Gurugram, Haryana, India
Led a team of 12, optimized sales processes using Amadeus and Sabre, and managed performance evaluations. Implemented strategies to improve customer satisfaction and operational efficiency.Handling Sales Calls from US CustomersFollow ups with customers and clients for existing reservations.Sell / cross sell travel related services (Flights, Hotel, Car.
Gurugram, Haryana, India
Oversaw daily operations, developed action plans, and improved process efficiencies. Ensured compliance with company standards and legal regulations while building strong operational teams.
Gurgaon, Haryana
Handled all travel arrangements for US clients, managed relationships with agencies and airlines, and provided high-quality service to a diverse clientele.
Gurgaon, Haryana
Assisted clients with travel needs, negotiated vendor pricing, and resolved issues related to bookings and travel regulations.* Working on all aspects related to the Ticketing (International) i.e., Ticket Refunds, Ticket Issuance, Reissuance, Cancellations and Tax Recovery.* Good Knowledge of Amadeus.* Assisting Client requirements through Calls, Email and.
Other employees you can reach at easemytrip.com. View company contacts for 402 employees →
Srishti Bhat
Colleague at Easemytrip.Com
Bengaluru, Karnataka, India, India
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AG
Aman Goel
Colleague at Easemytrip.Com
Noida, Uttar Pradesh, India, India
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SV
Sunil Vishwakarma
Colleague at Easemytrip.Com
Noida, Uttar Pradesh, India, India
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CD
Cs Divya Mishra
Colleague at Easemytrip.Com
Delhi, India, India
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SC
Shubham Chauhan
Colleague at Easemytrip.Com
Delhi, India, India
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DK
Devyani Kumar
Colleague at Easemytrip.Com
Greater Delhi Area, India
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SM
Shyamsunder Mishra
Colleague at Easemytrip.Com
Delhi, India, India
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SS
Shiv Shankar Roy
Colleague at Easemytrip.Com
Delhi, India, India
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PK
Pawan Kumar Singh
Colleague at Easemytrip.Com
Delhi, India, India
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S.
Sanjana .
Colleague at Easemytrip.Com
Delhi, India, India
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Quick answers generated from the profile data available on this page.
Aman Kumar works for EaseMyTrip.com.
Aman Kumar is listed as Team Leader | Global Call Center at Easy Trip Planners Ltd (Easemytrip.com) at EaseMyTrip.com.
Aman Kumar is based in Faridabad, Haryana, India while working with EaseMyTrip.com.
Aman Kumar has worked for Easemytrip.Com, The Flights Guru, Lastminute.Com, Fareglobes Tours Private Limited, and Xcelserv Solutions Pvt. Ltd..
Aman Kumar's colleagues at EaseMyTrip.com include Srishti Bhat, Aman Goel, Sunil Vishwakarma, Cs Divya Mishra, and Shubham Chauhan.
You can use AeroLeads to view verified contact signals for Aman Kumar at EaseMyTrip.com, including work email, phone, and LinkedIn data when available.
Aman Kumar holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from College Of Vocational Studies.
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