Aman Kumar Email & Phone Number

Delhi, India

Handling all bookings and business operations-related work.Closely working with the suppliers in ensuring timely revert on queries & smooth post-booking operations such as booking confirmations, sharing vouchers etc.Ensuring timely payments to suppliers and deliveries to customers.Effectively managing feedback and escalations from customers and vendorsEnsuring customer delightRegular and timely completion of agent KYC

Noida, Uttar Pradesh, India

Monitored and reviewed reports on inspections performed by inspectors to ensure adherence to quality, compliance, and customer treatment.Provided feedback to the inspectors and managers about technical errors and sent the reviewed reports to various country coordinators and vendors.Prepared monthly reports on quality and compliance for team leaders and management.Meeting KPI for technical reports and suggested improvements in the process, Inspection Field Instruction (IFI); Standard Operating Procedure (SOP); and other supporting documents identified during the review.Need to perform inspection/ onsite supervision as and when Required.MIS to Asst. Manager - Review and update the inspection details on web platforms.

Noida, Uttar Pradesh, India

Develop industry understanding of talent and leadership availabilityEngage with clients on their hiring plans for the fiscal, and advise them on market yield. Study trendsin compensation structures and levels for roles across industriesResponsible for team target and work toward optimum productivity along with team.To contribute and participate in the quality and process improvement initiatives of the organization.In charge of the Full Life Cycle Recruiting Process.Responsible for creating excellent word of mouth (WOM) & rapport with customers – both Candidates & clients, so as to ensure referrals & repeat business for the organization.Train and Induct new recruits on best practices and various sourcing toolsConducting weekly reviews on team performance and target deadlines.

Jharkhand, India