Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure… Show more Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.Maintains customer database by inputting customer profile and updatesSkills Include: Data Entry Skills, Reporting Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork Show less

Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.Prepares bills of lading; checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments… Show more Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.Prepares bills of lading; checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers.Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received.Inspects shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel.Delivers items to requisitioning departments and obtains authorized signatures for accepted items.Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents.May maintain department database, prepare routine reports, and file shipping/receiving records.May operate dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment; may operate shrinkwrap machine;may assist in routine maintenance of equipment and shipping area; may lock warehouse and set alarms.Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.Performs miscellaneous job-related duties as assigned. Show less

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.Maintains data entry requirements… Show more Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.Maintains data entry requirements by following data program techniques and procedures.Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Show less

Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing… Show more Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fundServes customers by receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.Updates job knowledge by participating in educational opportunities. Show less