- Serving as a Product Marketing Development Officer.I specialize in persuasion and influence and am knowledgeable about the political, cultural, and attitude trends of the people in my team’s given area of operation.- Regularly utilize elements of social psychology and individual and group dynamics to influence individuals, groups, and populations.

- Served as a Human Resources Officer, also known as an Adjutant General Officer.- Responsible for providing personnel support that affects Soldiers’ overall well-being while assisting commanders by accounting for and keeping Soldiers combat-ready. In many cases, the duties of an HR Officer are very similar to the function of a high-level human resources executive in the civilian world.

- Provided content editing and writing services for a Public Relations (PR) Agency.- Initially focused on improving content creation processes and later tasked with expanding the company's branding service offerings.- Worked directly with business decision-makers and subject matter experts through a consultative style to develop communications that support business objectives.

- Provided marketing services for a Yardi (CRE) consulting firm. - Conducted market research to find answers about consumer requirements, habits and trends- Developed ideas for creative marketing campaigns- Created sales-enabling materials for industry trade shows and discovery calls.- Implemented an improved and uniform brand voice throughout the sales funnel, increasing reliable prospect leads and the number of successful deal closures.

- Provided marketing services for a B2B SaaS product (CREtech).- Created products for outbound and inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, trade-show event planning, etc.)- Developed and implemented communications plans and multi-channel communication tactics that involved complex Commercial Real Estate (CRE) Asset Management requirements and operational procedures.- Analyzed marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies.- Overhauled and enhanced website to reflect updated messaging and modernized design.

- Provided communications and digital advertising services for internal audiences of the financial services arm of General Motors.- Developed, managed, and implemented comprehensive communication plans for customers, including developing internal and external briefings, e-mails, web-based communications, presentations, talking points, and other tactics.- Partnered with GMF business partners worldwide to create, develop, and execute multi-channel communication programs and campaigns.- Conceptualized and wrote compelling content to engage and educate employees while increasing team members’ understanding of business objectives and how their roles contributed to the company’s success.

- Provided communications support and led GM Financial IT department training opportunities.- Assisted with content plans and creation for community admins, such as drafting copy and providing communications guidance.- Developed a seminar to coach Emergency Response Team writers in writing proficiently while in high-pressure scenarios.

- Served as program coordinator of the Peer Academic Leaders initiative. - Managed and trained over 200 student Peer Academic Leaders (PALs) and 100 staff members who assisted new students in transitioning to college life.- Developed course curriculum that taught skills for academic success in UTA's Student Success/First-Year Experience courses offered on campus.

- Provides marketing and communications support for the Department of Student Affairs at UTA.- Supervise a team of student employees who assist with creative content for use on social and web-based platforms.- Develops, produces, and executes content and communications for the department’s press releases and websites- Assists with coordinating special events like commencement or department-wide training conferences.

- Served as the client service representative for a custom computer software development company. - Identified project priorities, worked with senior account managers/team leads to identify the most critical projects, and communicated them with account coordinators.- Planned and scheduled regular meetings with clients and monitored client satisfaction through follow-up to solve client problems and issues.