Amanda Backes Email & Phone Number

Porto, Portugal

Responsible for the sales management of several international markets, such as Denmark, Spain, Greece, Brazil, France, Mexico and many others. Some of the main activities are:- Ensuring satisfaction and growing the relationship with existing customers;- Prospecting and participating in international events;- Working closely with other organisation teams, to meet the customers needs;- Keeping clients updated about the latest products and improvements, to increase sales;-… Show more Responsible for the sales management of several international markets, such as Denmark, Spain, Greece, Brazil, France, Mexico and many others. Some of the main activities are:- Ensuring satisfaction and growing the relationship with existing customers;- Prospecting and participating in international events;- Working closely with other organisation teams, to meet the customers needs;- Keeping clients updated about the latest products and improvements, to increase sales;- Working on multiple cross-functional projects, especially on the optimisation of processes, development of new products and communication;- Giving the necessary technical support to the customers. Show less

Porto Area, Portugal

Responsible for assisting customers from several countries, following up every step of their orders, shipments, documentation, payments, technical and quality issues, participating in trade fairs, and also for the relationship with logistics services suppliers. Responsible for the management of over 75 customers, from Spain, Belgium, Brazil, Israel, Italy, Germany, Mexico and many other markets.

Porto Area, Portugal

In addition to the Trader activities, I also became responsible for the company's general management, supervising and giving orientation to the other team members, managing the company's finances, developing and executing marketing and HR strategies, managing the quality system and following up all the import/export processes.

County Dublin, Ireland

Responsible for developing a long and successful relationship with clients and suppliers, intermediating negotiations and following up the import / export processes, from negotiation until the final delivery to the client.Attended international food fairs, in order to expand and improve the network of suppliers worldwide and better serve the needs of the customers.

Montenegro

I was the connection between the foreign customers and the operational areas, responsible for following each order since its registration in the system up to the payment confirmation, monitoring the shipments, documents and any eventual problem. In addition, I was also responsible for:- Control of commissions of international agents;- Complaints management - International market: follow up with the responsible areas, analysis of explanatory letters, issuance of Credit and Debit Notes… Show more I was the connection between the foreign customers and the operational areas, responsible for following each order since its registration in the system up to the payment confirmation, monitoring the shipments, documents and any eventual problem. In addition, I was also responsible for:- Control of commissions of international agents;- Complaints management - International market: follow up with the responsible areas, analysis of explanatory letters, issuance of Credit and Debit Notes, update and monthly analysis of claims reports by area;- Contact with the international insurance company and follow up of the processes;- Management of the attendance register of the employees of the Commercial Department - International Market. Show less

Montenegro - Brazil

Responsible for the follow-up of the complaints from International Customers with the responsible areas, issuance of Credit and Debit Notes, update and analysis of Claims' Reports. In this role, I had the chance to interact with several departments and enhance my analytical skills and the ability to intermediate conflicts and propose new ideas and solutions.Doux Frangosul was rented to JBS Group in 2012, and the company became JBS AVES LTDA and later Seara Meats. At that point, I acquired… Show more Responsible for the follow-up of the complaints from International Customers with the responsible areas, issuance of Credit and Debit Notes, update and analysis of Claims' Reports. In this role, I had the chance to interact with several departments and enhance my analytical skills and the ability to intermediate conflicts and propose new ideas and solutions.Doux Frangosul was rented to JBS Group in 2012, and the company became JBS AVES LTDA and later Seara Meats. At that point, I acquired new tasks, as detailed above. Show less

Master'S Degree, Business Administration And Management, General, 18/20

Fields of study: Entrepreneurship and Business Competitiveness; Strategic Management of Human Resources; Marketing Management; Integrated.

Bachelor'S Degree, International Business, 9.1/10

Fields of study: Import and Export, Strategic Management, Logistics, Human Resources, Marketing, Production Management, Entrepreneurship.