Amanda Bird

Amanda Bird Email and Phone Number

Professional Services Consultant 3 @ Frontline Education
Houston, TX, US
Amanda Bird's Location
Houston, Texas, United States, United States
Amanda Bird's Contact Details

Amanda Bird personal email

n/a
About Amanda Bird

Hey there, I'm glad you're here!Allow me to introduce myself. My name is Amanda!I am a recently transitioned teacher on the path of finding out what I want to be when I grow up. A true lifelong learner, passionate about education, how to make the world more accessible, making an impact, and finding a good work/life balance. Currently learning that teaching is not only in a classroom but can be generalized in a variety of spaces. One thing I am most proud of is my compassion for others and the relationships I build and cultivate. A few things about me: - Teaching myself SQL (slow and steady wins the race, right?) - Reading is my happy place - I have over 50 houseplants - Research articles from reputable sources are the keys to my heart - I am a fierce advocate for equality “Integrity is choosing courage over comfort; it’s choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing them.” - Brené Brown

Amanda Bird's Current Company Details
Frontline Education

Frontline Education

View
Professional Services Consultant 3
Houston, TX, US
Employees:
1107
Amanda Bird Work Experience Details
  • Frontline Education
    Professional Services Consultant 3
    Frontline Education
    Houston, Tx, Us
  • Frontline Education
    Client Support Operations Analyst
    Frontline Education Mar 2023 - Present
    Subject matter expert that supports clients through ZenDesk tickets and creating learning content based on ticket drivers. Curated a robust Learning Center to over 200 articles with video components. Facilitate monthly training sessions with clients on new features or timely information. Train internal staff on how to best answer support tickets.• Updated and created over 150 Learning Center Articles from Q2 – Q4 • Consistently maintain a 100% Client satisfaction rating in ZenDesk.• Created curriculum, designed and presented Cohort Crosswalk series from two legacy products to go forward product with supporting learning materials. • Work cross functionally with Product, Support, Development, and Implementations teams to advocate for client needs, prioritize road maps, identify bugs and reduce churn risks in current clients. • Quality Assurance testing to reduce the risk of releasing erroneous bugs in product releases. • Presented to the AI Governance board to advocate for a AI tool and granted permission to utilize
  • Frontline Education
    Implementation Consultant
    Frontline Education Aug 2022 - Mar 2023
    • Implements online webinars for various district roles• Travels to various districts for hands-on support • Collaborates in Full Team meetings between Frontline staff and clients to ensure success by following up on requests, delivering action items, and troubleshooting.• Creates and nurtures relationships with clients through training, troubleshooting, or within ZenDesk• Complies data and questions from previous training sessions or meetings for future project planning • Regression tests new site features, documenting errors and reporting them to the development team• Assists in recommending changes to the project and project management processes
  • Spring Branch Isd
    Special Education Teacher
    Spring Branch Isd Aug 2019 - Jun 2022
    • Facilitated and promoted independence in students in achieving mastery in academic, behavioral, social-emotional, and life skill goals. Progress monitoring and data showed consistent 1-2 years of growth in each student. • Adapted and successfully transitioned to online learning platforms for nonverbal students. Created engaging curriculum and produced materials tailored to each individual student and their academic and cognitive level.• Created a Buddy Program that promotes inclusion and meaningful relationships between individuals with Autism/developmental disabilities and their general education peers. This program became a model for peer interactions across the school campus, generalizing respect to differences that was seen within the community.• Nominated as the School Bell nominee for Rummel Creek and selected as the winner for Spring Branch ISD for embodying the core values of Spring Branch ISD of Collective Greatness, Collaborative Spirit, Limitless Curiosity, and Moral Compass. • Awarded the J Landon Short Mini-Grant for the 2020-2021 and 2021-2022 school years for creating prerequisite job skills tasks and independent work skills as well as designing, creating, and building a Memorial Sensory Garden.
  • Houston Isd
    Special Education Teacher
    Houston Isd Aug 2017 - Jun 2019
    • Utilized data and observations to advocate for three students to receive proper placement in the least restrictive environment to create more opportunities for their future. • Restructured the Structured Learning Classroom to promote student growth. Data showed continual student progress in the areas of communication, academics, and life skills. • Only teacher in the district to be recommended and invited for an Alternative and Augmentative Communication and Literacy conference. Using the knowledge learned from the conference, evidence showed an increase in students' communication and literacy skills increased by 70% within a year. • Selected to participate in a Boardmaker Online Trial for Special Educators in Houston Independent School District that led to the district adopting Boardmaker Online software for over 100 of the self-contained Special Education classes within the district.

Amanda Bird Skills

Relationship Building Problem Solving Collaborative Environment Data Driven Instruction Sas Differentiated Instruction

Amanda Bird Education Details

Frequently Asked Questions about Amanda Bird

What company does Amanda Bird work for?

Amanda Bird works for Frontline Education

What is Amanda Bird's role at the current company?

Amanda Bird's current role is Professional Services Consultant 3.

What is Amanda Bird's email address?

Amanda Bird's email address is am****@****isd.com

What schools did Amanda Bird attend?

Amanda Bird attended Texas State University.

What skills is Amanda Bird known for?

Amanda Bird has skills like Relationship Building, Problem Solving, Collaborative Environment, Data Driven Instruction, Sas, Differentiated Instruction.

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