Strategic and results-driven Business analyst with 10+ years of broad-based experience in automotive dealership operations, account management, client relations and new business development from OEM level. Creative thinker with strong analytical skills adept at conceptualizing solutions that align advanced analytics with business strategy to meet business objectives within acceptable levels of risk. Equipped with excellent communication skills, work ethics, and a strong sense of leadership to provide a detailed business analysis, outlining problems, gaps, opportunities and solutions. Recently I graduated from MSX International, Professional Certificate in Automotive Dealer Management with a distinction. This equips me with the know-how and strategic tools to successfully achieve a balanced approach to lead & direct automotive retail operations in a way that accommodates the 3 dimensional requirements to achieve optimum market penetration, provide exceptional levels of service and generate superior returns for the business.