Amanda Breen Email & Phone Number

Supporting the Head of Strategic Sourcing to inform the organisation’s strategy on procurement, outsourcing, third party management, supplier relationship management, and category planning.

Working with the Head of Customer Vulnerability team to embed a culture of support for Vulnerability throughout AIB. Ensuring key processes and mechanisms are in place to support the vulnerability strategy. Engaging with key stakeholders to develop guidance and information for our customers. Delivery propsitions to support staff and customers.

Dublin, County Dublin, Ireland

My role is quite varied and involves all aspects of the operations of our iLearn service. This includes annual demand planning for the year ahead, working with our internal Learning Business Partners, internal and external stakeholders and our learning partners to plan and align to strategy. I manage the iLearn budget, am responsible for internal governance in the space of data, risk and outsourced service partnerships which relies heavily on excellent relationship management. In addition to this, I work on niche projects and solutions as I enjoy a challenge and driving end user engagement with the iLearn service. This includes being aware of what is happening across our various business areas to keep abreast of other initiatives across the Bank to ensure we join the dots and make the best use of our resources. Having previously worked as a Learning Business Partner, I also get asked on occasion by the business for my advice on learning solutions and continually support our existing Learning Business Partners in their role.

County Dublin, Ireland

My role involves meeting people from across the bank regularly to discuss their learning needs, come up with ideas and partner with our learning providers Accenture to implement and design these solutions. In addition to this, I gather the demand from across the Bank on our existing offerings to enable iLearn to plan and schedule for the coming year. I meet with Senior Leaders to discuss the various Business Unit Annual Plans to ensure they are aligned with strategy and meet the needs for the coming year. The strong relationships I’ve built up with the business representatives and Accenture makes for a very smooth working life. I enjoy getting involved in new projects outside of my own Business Areas to keep abreast of other initiatives across the Bank.

Systems And Change, Hr Shared Services, Allied Irish Banks, Dublin 1.

I was a Change Analyst on the HR Systems and Change team for 2 years. This was a great opportunity for me to enhance and put my existing skills and knowledge to work on the other side of the house. One of my first and largest change projects was moving from SAP 4.7 to ERP 6.0 where I managed the Business Acceptance Testing of Core HR. This was the largest HR change since the implementation of SAP as it involved upgrading our SAP system, changing our online system as well as automating a number of forms. We used HP Quality Centre to log errors so I learned how to use it and then trained all the testers in the new tool.Addition projects I managed were two large Inland Revenue initiatives called Real Time Information (RTI) and Pension Auto enrolment (PAE) and regular ones such as SAP ROI Support/Enhancement Packs, ROI Budgets and UK Budgets. As part of PAE I completed a vast amount of the testing to assist UK Pensions. My last project was to manage the development and design of five new e-forms for our HR Online system. In addition to projects I reviewed current processes and in some instances wrote a process and for others I re-wrote them. Namely I put an approval process in place across the team to ensure all changes were captured and signed off for Audit. I also streamlined a very cumbersome Sox audit that went across all Users of the SAP HR system and took ownership for it.

Hr And Payroll, Hr Shared Services, Allied Irish Banks, Dublin 1

While in HR and Payroll, I held some key roles. In my last role I managed a team of 13 staff with 10 Payrolls (weekly and monthly) across two jurisdictions (ROI & GB) – approx 20,000 payslips a month at our peak. During this time I challenged existing processes and as a result merged the Payroll and Accounts Finance teams, streamlined processes, went from 50 to 30 accounts, worked through historic accounts and recouped circa e200k on behalf of the bank. Additional responsibilities within my roles included: managing additional teams across HR, most notably I managed an additional team of four on the exit/leave team for six months; creation of Operational Level Agreements to make our interactions more streamlined and efficient; Review and update Service Level agreements; managed the largest Payroll Audit which lasted 10 weeks with Group Internal Audit; liaised quarterly with Group Tax to keep abreast of changes, to update processes and raise any concerns I had; managed the Payroll divestment of Goodbody Stockbrokers and National Irish Bank; Wrote under/overpayment policies and calculated these payments on a daily basis; Managed the change agenda for payroll which involved managing any changes affecting the Payroll system from initial meetings, to testing and then sign off; Managed Performance Reviews for team; - Highlighted Payroll Awareness through Information Days, Payroll Day and Wallet Inserts for staff; Attended regular IPASS update days and courses to keep abreast of changes to HR and Payroll; Attended SAP Special Interest Group to keep up to date on changes to the system; Trained new and existing staff; Updated the internal Internet for HR and Payroll; Managed and approved the keying of items to Payroll such as overtime, payments, tax certificates, P45’s and student loans.

Bachelor'S Degree, B.A. (Hons) In Business Studies

Modules: Financial Accounting, Human Resource Management, Industrial Relations, Management, Information and Communications Technology.

Payroll Technician, Payroll

Modules: Employment Law, Taxation and PRSI

Certificate, Business Studies And Security

Modules: Accounting, Marketing, Information Technology, Security, Security Technology, Law, Behavioural Science, Communications, Arrest.