• Executes all activities for the entire recruiting cycle, including sourcing, interviewing, making offers, etc.• Developing plans for sourcing appropriate candidates, conducting the interview process, and extending offers to selected candidates while maintaining a low cost per hire.• Researching and sourcing candidates through search techniques and developing internal and external search strategies per position assignment. Preparation of management reports.• Recruiting, assessing, presenting, interviewing, making offers.• Assisting in the development of recruiting strategies and advising hiring managers on practices that support the goals and direction of the organization.

- Manage and support the Administrator with the operations of the center- Recruit, interview, hire and terminate daycare staff at all levels- Establish and enforce policies and procedures including disciplinary policies - Create a rapport with state child care licensing agency and other non-profit agencies- Review and evaluate staff performance quarterly - Develop strategies to achieve short and long-term goals and motivate staff- Manage the administration of the daycare program, which includes overseeing the payroll budget, prepare and monitor the daycare budget, and receive and record daycare fees- Obtain and maintain, accurate, current and confidential client and staff files

- Partnered with hiring managers to develop and execute recruiting plan while focusing on candidate care- Participated in various corporate wide projects and initiatives- Responsible for full-life cycle recruiting for entry level and senior level roles- Collaborated with HR Business Partners to make salary recommendations for candidates- Negotiated and extended offers to candidates

- Effectively communicated with managers regarding candidates in the pipeline and possible next steps for their open requisitions- Manage the Green Card application process for Asset Management Line of Business- Ensure all new hires are compliant with drug testing, fingerprints, I-9 and background checks

- Provide support to recruiters with new hire onboarding, travel accommodations, interview scheduling- Prepared and coordinated all logistics for recruitment projects such as career and job fairs and super day interviews - Post job opportunities internally and externally to develop a pipeline of candidates in conjunction with the online candidate tracking system (TALEO)- Helped coordinate special events and projects for employees

- Served as Supervisor, over a group of 11 associates with various skill sets- Responsible for interviewing and hiring representatives- Contacted new hires to schedule for training and assisted with new hire process- Craft and administer work reviews and any corrective action (including termination) for associates- Conduct weekly staff meetings and monthly work reviews- Provide beneficial feedback and coaching to associates in how to effectively manage their productivity- Conduct all call quality/macro audits for my responsible group- Interacted with all levels of staff and management to ensure needs of customer were met

- Serviced 700 plus delinquent accounts, and brought the accounts current in 30 days or less- Assisted with escalated inbound/outbound calls- Appointed as Training Coach for new hires, which resulted in coaching over 20 associates