As an Account Manager at State Farm, I generate exceptional client experiences that reinforce the growth of a successful insurance agency. I use my attention to detail, customer service skills, and desire to help people to resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community members we support. I also develop leads, schedule appointments, identify customer needs, and market appropriate products and services.I’m currently working on a Bachelor in Health Science Pre-Clinical Track at the University of Central Florida, which gives me a solid foundation in the health care industry and challenge me to practice and excel my people skills and opportunities. I have also gained valuable experience as a Licensed Insurance Sales Agent at Florida One Insurance and a Bilingual Healthcare CSR at Alorica, where I built sustainable relationships with customers, provided accurate and complete information, handled complaints, and met sales targets. I am passionate about improving the lives of others through insurance and health care solutions.