Amanda Carlson Email & Phone Number

Napa, California, United States

Sales representative and Consultant for Firstleaf Wine Club offering an experience for wine club members to enhance their palate and education of wine they enjoy with the title “Wine Concierge.” Developed sales opportunities by proactively drafting around 50 reach out and follow up emails per day to leads and current clients, researching and identifying potential accounts, building rapport, providing technical information and managing an average of 5-6 appointments per day. Personally managed… Show more Sales representative and Consultant for Firstleaf Wine Club offering an experience for wine club members to enhance their palate and education of wine they enjoy with the title “Wine Concierge.” Developed sales opportunities by proactively drafting around 50 reach out and follow up emails per day to leads and current clients, researching and identifying potential accounts, building rapport, providing technical information and managing an average of 5-6 appointments per day. Personally managed around 1200 clients and their accounts. Knowledgeable on all company products and the varietals general information. Responsible for closing deals, verifying and entering information and processing payments. Exceeded monthly and quarterly sales goals. Handled current member customer service needs from tracing tracking information, return or damage product issues and forming claims with carriers through Zendesk Support portal and entering sales data through Zendesk Sell. Also work with consumers looking for large amounts of wine for gifting, at home wine tastings, weddings or any event! Hosted internal and external wine tastings for the company taking employees and members on a wine journey, educating them on different Firstleaf varietals, regions, how to profile tasting notes and pair wine and food! Created an initial consultation structure for all sales consultants to use and trained any new hires to use the structure, called “Palate Discovery.” This would take a member through extensive questions identifying likes and dislikes about wines they do and don’t enjoy, building rapport and trust with the member that our consultants would have all the information needed to better assist the member. Show less

Representing certified organic Community Supported Agriculture, presenting knowledge of farms and supply. Educating customers on sustainable farming practices and creating a connection from farms to customers. Giving local Californian residents an opportunity to support local and have their fresh organic produce delivered directly to their home. Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Dialing upwards of 150 dials using call system… Show more Representing certified organic Community Supported Agriculture, presenting knowledge of farms and supply. Educating customers on sustainable farming practices and creating a connection from farms to customers. Giving local Californian residents an opportunity to support local and have their fresh organic produce delivered directly to their home. Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Dialing upwards of 150 dials using call system, InContact, to reach customers and keep them informed on any updates, improvements or changes, offering a way to support their local farming community. Maintaining a daily Sales Report via Excel. Reaching weekly Sales goals to obtain commission. Creating and maintaining a database of current and potential customers. Understanding customer needs and requirements. Show less

Winters, California

Preserve is an upscale farm-to-fork restaurant in Winters, CA. Top 5 small town food eats in America via Sacramento Bee. Efficient and professional on the understanding of the full knowledge of all locally sourced food and drink menu items. Keeping up with a 6 to 8 seasonal food menu changes per year. Salesperson with extensive knowledge of 20+ rotating local Craft beers on draft, local wines, and seasonally rotating cocktail menus with vast variety of spirits. Successfully assisted 20-50… Show more Preserve is an upscale farm-to-fork restaurant in Winters, CA. Top 5 small town food eats in America via Sacramento Bee. Efficient and professional on the understanding of the full knowledge of all locally sourced food and drink menu items. Keeping up with a 6 to 8 seasonal food menu changes per year. Salesperson with extensive knowledge of 20+ rotating local Craft beers on draft, local wines, and seasonally rotating cocktail menus with vast variety of spirits. Successfully assisted 20-50 guests as a solo banquet server/coordinator and up to 200+ guests with a team. Gave immediate attention to the FOH host staff upon any inquiry or distress of reservation change or help with system management of guest capacity and reservations on POS. Top sales report of most overall staff and frequently partaking in General Management sales contests with specials surpassing fellow employees. Prepare collective daily sales report and perform heavy cash-handling and reconciliation functions. Enhancing the full experience of each guest and fellow employees training and performing the anticipation of guests wants and needs; providing knowledge, professionalism and hospitality at every opportunity. Willing and ready to work OT any any request by GM. Ensured all closing duties were completed in full before signing off on staff closing procedures. Show less

San Diego, California

One of the first 50 employees at Eaze as Sales ambassador for the start up company. Promotional enthusiast and influencer of a technological based application providing a delivery service of medicinal and recreational cannabis. Involved in the successful service expansion from San Francisco to San Diego. Assisted with promotional work and sales efforts via social media and via signing up prospective patients with the application at events, functions, and highly populated beach fronts. Also… Show more One of the first 50 employees at Eaze as Sales ambassador for the start up company. Promotional enthusiast and influencer of a technological based application providing a delivery service of medicinal and recreational cannabis. Involved in the successful service expansion from San Francisco to San Diego. Assisted with promotional work and sales efforts via social media and via signing up prospective patients with the application at events, functions, and highly populated beach fronts. Also, served as a core Recruiter of new ambassadors. I also coordinated deliveries through “mission control”, Eaze’s internal operations dashboard, and consistently helped new patients sign up and utilize our system. I received cold calls through a customer service rep phone line discerning any perspective patient questions or concerns about the product or technical difficulties. I also responded to all inquiries via social media platforms with regard to our new, exciting and now very popular application. Show less

Anchorage, Alaska

Summer job in Alaska at this lovely establishment. Beer and wine knowledge of the weekly rotating menu. Experienced with the food menu and able to communicate the tastes, smells, and look of each menu item. Making sure each guest is completely satisfied with their experience.

Scottsdale, Arizona

Held the position of relief management to a staff of approximately 20 plus. Tend the bar several nights a week working with draft beers, specialty cocktails, and wine. Part time server, serving hand crafted foods and drinks to my customers ensuring a wonderful dining experience.

Scottsdale, Arizona

Sales representative for a Manufacturing company for medical supplies. Duties include approaching store managers and pitching the products the company has in hopes of them to buy and sell our product in their store. In first week of start up created an artificial demand by inquiring different stores about the product.

Associate Of Arts (Aa), Marketing

Associate'S Degree, Marketing

Communications Minor