Amanda Centonze Email & Phone Number

Developing and implementing a strategy to drive outcomes of increased productivity, speed, engagement, and value across the Global Risk and Security division.

Malvern, Pennsylvania, United States

Developed, implemented, and monitored project plans for the Financial Crimes Program.Communicated project status and issues regularly to stakeholders including leaders, team members, and senior managers.Built and maintained effective relationships. Proactively fostered communication between internal and external project stakeholders. Influenced key decisions across stakeholder groups.Proactively identified manages and mitigates risks and any related project issues. Communicated solutions on key issues or projects to management and stakeholders to obtain their input and buy-in as appropriate.

Malvern, Pa

Provided on-going support for the Legal and Compliance division including, but not limited to the following tasks: project management, production issues, system enhancements, system defects, system upgrades, regulatory rule changes.Established and executed a repeatable change management framework to successfully transition on-going support and issue resolution from project team to production support.Mentored junior members of the division to define, plan , coordinate, and execute projects and initiatives.

Malvern, Pa

Developed and implemented a controls assessment framework to identify systematic key control testing coverage gaps, assess business impact, and close coverage gaps.Established and executed a change management framework to successfully transition to the systematic testing of key controls.Led departmental process improvement initiatives.

Malvern, Pa

Conducted division wide analysis to improve efficiency and reduce waste of current processes.Analyzed and affinitized client feedback.Developed and implemented training program to onboard new crew.

Malvern, Pa

Partnered with our clients via the phone to assist them with a wide range of inquiries.Helped every investor feel like they’re our only investor through world-class customer experiences by bringing warmth, energy and knowledge to each conversation.Executed foundational requests, developed investment acumen and strong communication skills.Lead with empathy and a solutions-oriented mindset to help clients understand the foundational needs of their account(s).

Master Of Business Administration, Finance, General

Bachelor Of Science (B.S.), Finance, Economics