The Physician & Community Liaison is responsible for selling/marketing the services of Pivot Physical Therapy in the Northside of Richmond. Reporting to the Director of Sales, the Physician & Community Liaison calls on physicians and surgeons to build referral relationships and uses creative ways to develop new business. He/she works with clinic directors to ensure excellent customer service and to build a strong following.

• Greet patient and other customers over the phone and in person.• Answer a multi-line phone system.• Scheduling of appointments.• Verifying insurance coverage and referrals.• Enter patient demographics, charges, receipts and appointments into Misys system.• Effectively communicate information to patient, clinician, referring physicians, case managers, and insurance companies.• Demonstrate empathy, concern, good listening skills, and compassion for all patients.•… Show more • Greet patient and other customers over the phone and in person.• Answer a multi-line phone system.• Scheduling of appointments.• Verifying insurance coverage and referrals.• Enter patient demographics, charges, receipts and appointments into Misys system.• Effectively communicate information to patient, clinician, referring physicians, case managers, and insurance companies.• Demonstrate empathy, concern, good listening skills, and compassion for all patients.• Cooperate, work, and communicate with coworkers and supervisors to ensure a pleasant and professional work environment. Show less

• Attend promotion meetings and outside meetings with clients, organizations, etc.to ensure client’s satisfaction• Create a fun-filled environment for other co-workers and listeners at on-site locations• Set-up sound system at on-site locations to promote the radio station and its affiliates• Promote the radio station by running van hits, attending remotes and working with on-air talent• Effectively run the audio board for playing live breaks at the station• Coordinate the… Show more • Attend promotion meetings and outside meetings with clients, organizations, etc.to ensure client’s satisfaction• Create a fun-filled environment for other co-workers and listeners at on-site locations• Set-up sound system at on-site locations to promote the radio station and its affiliates• Promote the radio station by running van hits, attending remotes and working with on-air talent• Effectively run the audio board for playing live breaks at the station• Coordinate the talent to record and edit breaks on live locations, using Cool Edit and send breaks back to the station• Post updates on social media sites to encourage listeners to visit on-site locations and tease listeners for future events• Perform air checks for evaluation from supervisors• Listen to cues of prize giveaways over the air and speak with winners over the phone to record audio for editing and live airing• Produce the morning show for 3 stations by airing live weather updates and news reports from ABC News,, dub in Final Lap, CMT News, Cody Allen Promos, and other promotional content• Identify and adjust music or promos to ensure correct on-time airing of morning show content via Audio Vault running system• Manage websites for 3 stations using Vortal by updating content weekly• Produce and air called in requests for the “All Request Lunch Hour” on Big Oldies 107.3 Show less

• Produced and dubbed commercials and news to carts for live airing.• Managed the front desk to log and organize prize winners’ information, spoke with listeners and collaborated with accounts payable for billing inquiries

• Operate a professional camera to capture various VCU athletic games, both free hand and on tripod• Mediate information between the on-air talent and the producer or director• Coordinate with the promotions team to effectively run promotions and TV spots on the video board• Collaborate with the director to effectively generate supers and graphics aired on television• Coordinate time-outs and commercial breaks with airing network producers

• Welcomed and registered patients in a courteous and timely manner to seamless patient flow.• Recognized patient benefit providers and verify insurances as required creating a proactive approach to provider variances and changes.• Recognized patient benefit providers and verified insurances as required creating a proactive approach to provider variances and changes.• Performed receptionist responsibilities in a courteous, professional manner. Relayed messages to the appropriate… Show more • Welcomed and registered patients in a courteous and timely manner to seamless patient flow.• Recognized patient benefit providers and verify insurances as required creating a proactive approach to provider variances and changes.• Recognized patient benefit providers and verified insurances as required creating a proactive approach to provider variances and changes.• Performed receptionist responsibilities in a courteous, professional manner. Relayed messages to the appropriate personnel and efficiently answer patient questions.• Scheduled patient appointments.• Filed patient charts in accordance with office protocol and provide medical staff with patient charts as required.• Scanned medical records.• Maintain professionalism and all times and adhere to HIPPA Laws. Show less

• Provided care during summer session to school age children between the ages five to 12• Created lesson plans that enhanced the learning process through creative fun ways including healthy cooking, science experiments, book clubs, theater, and health fitness.• Care and provide safety to the children during all extracurricular activities and field trips.

• Professionally and enthusiastically welcomed customers upon arrival• Ensure guests are welcomed and experience total satisfaction with their dining experience.• Provided assistance to servers in any manner necessary in order to provide total customer satisfaction.• Took and delivered orders, and smoothly warranted complaints

• Provided care for multiple age groups, but mainly supervised third to fourth graders as Head Teacher• Facilitated in the learning process• Cared for and provided safety to children during swimming hours and all fieldtrips.