Chen-Ling Chou Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Supported the planning and execution of two gratitude events, working with the Program Director on budgeting.Collaborated to create and conduct a survey for Teaching Artists, Creative Mentors, and Volunteers, identifying areas for growth in trauma-informed teaching, de-escalation, and classroom management.Assisted in onboarding new staff and volunteers while auditing and updating handbooks with trauma-informed and strengths-based strategies.

Seattle, Washington, United States

Delivered customer service by actively engaging with customers, addressing inquiries, and providing product recommendations.Assisted in visual merchandising and product displays, contributing to an aesthetically pleasing store layout and promoting featured items.Processed transactions accurately and efficiently using the POS system, handling cash, credit cards, and exchanges.

Seattle, Washington, United States

Delivered suicide prevention courses from elementary school to high schools across the Seattle area, utilizing educational tools and fostering student engagement.Maintained and analyzed Teen Line call logs using Google Sheets for accurate data tracking and reporting.Managed and updated partnership school databases in Excel, while coordinating with school counselors through professional email correspondence.

Seattle, Washington, United States

Practiced active listening, nonverbal cues, and building rapport to demonstrate effective use of empathy and interviewing skills.Demonstrated proficiency with common interventions offered in the agency context, including crisis intervention, supportive counseling, case management and coordination, etc. Discussed clinical processes and procedures with clinical staff, peers, and volunteers to increase understanding of client care within the organization and the more extensive system.

Manhattan, New York, United States

Replenishment; Direct customer service, greeting them with a smile and giving them a friendly atmosphere; Pushing loyalty; Focus on conversion, turn window shoppers into actual buyers.

Linkou District, New Taipei City, Taiwan

1. Greeted visitors to provide information. 2. Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions. 3. Accepted cash and credit card payments, issued receipts and provided change.

Shihlin, Taiwan

1. Entrepreneur of an Inter-school eSport competition in 2019, organized prospective applications, solved technical problems and maintained order. 2. Recruited and interviewed candidates for every semester and provided guidance and lessons for students. 3. Innovated streaming program and developed new strategies for club members' connection. As a result, over 80% of club members remained to stay in the club and increasing the club growth.

Shihlin, Taiwan

1. Utilized recording equipment to record music and speech, finalized song edits and completed post-production tasks in Logic Pro. 2. Prepared sets with lighting and other equipment to meet production specifications. 3. Collaborated with production staff to deliver exceptional performances.

Taipei, Taipei City, Taiwan

Spent six months immersed in rural tea culture, teaching children Mandarin, interviewing villagers for a documentary on local heritage, and creating a fundraising plan while securing support from local government and organizations. Dubbing and composing the background music for short films.Managed more than 30 team members from 5 different countries for a drama production, assigned positions, and set up a counseling station to manage team members' moods.

Nangang District, Taipei City, Taiwan

1. Selected the location and planned menus, driving consistent food quality and production. 2. Suggested and prepared promotional dishes according to ingredient availability and customer preferences. 3. Documented production information showing volume produced and materials data.

Xindian, Taiwan

1. Partnered with performers and producers to determine and create desired sounds for productions. 2. Developed storyboards and innovative scripts. 3. Edited video by adding graphics, titles, audio and special effects in Adobe Premiere Pro.

Taipei City, Taiwan

1. Worked with clients to set goals and visions for artistic projects, with reaching business objectives coinciding. 2. Researched subjects and prepared for live events, special programs and guest interviews. 3. Produced jingle for the broadcast opening and mixed background music with Adobe Audition.

Linkou District, New Taipei City, Taiwan

1. Accommodated guests with children and special needs to promote a comfortable dining experience. 2. Entertained children in public performances and promoted shows and concerts through community interaction. 3. Supported serving staff, food runners and bussers to keep the dining room presentable and ready for guests.

Linkou District, New Taipei City, Taiwan

1. Stored perishable food items in the freezer or refrigerator to protect them from spoilage.2. Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.3. Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.

Master Of Social Work - Msw, Clinical Social Work

Bachelor'S Degree, Radio And Television, 4

Activities and Societies: - 2017 Won the Champion of university chorus competition as the Piano Accompaniment. - 2018 Received 43rd.

Master Of Social Work - Msw, Clinical Social Work

Master Of Social Work - Msw, Clinical Social Work