Amanda Colon

Amanda Colon Email and Phone Number

Vice President Customer Experience @ SGS Move Management
Jacksonville, FL, US
Amanda Colon's Location
Jacksonville, Florida, United States, United States
About Amanda Colon

18 years of experience specializing in DoD relocations. Dedicated, innovative, and passionate about providing excellence service to all clients. Respond quickly and efficiently to challenges, creative thinker to ensure we are always prepared for anything that comes our way, and promote a team environment by being supportive for team members and committed to cultivating high employee morale .

Amanda Colon's Current Company Details
SGS Move Management

Sgs Move Management

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Vice President Customer Experience
Jacksonville, FL, US
Amanda Colon Work Experience Details
  • Sgs Move Management
    Vice President Customer Experience
    Sgs Move Management
    Jacksonville, Fl, Us
    View
  • Suddath Government Services®
    Customer Experience Director
    Suddath Government Services® Dec 2020 - Present
    View
  • Suddath Government Services®
    Training & Development Director
    Suddath Government Services® Aug 2018 - Dec 2020
    To create and facilitate behavior changing training that incorporates our overall business objectives through collaboration to determine training priorities, roll-out plans and set deadlines that will drive measure results. Focusing on improving efficiency, productivity, internal/external customer service skills, and industry knowledge.
    View
  • Suddath Government Services®
    Strategic Account Manager
    Suddath Government Services® Aug 2015 - Aug 2018
    Jacksonville, Florida Area
    Communicate strategic analysis to Business Development and implement appropriate plans based on projections per account. Maintain visibility of accounts; communicate progress throughout improvement stages. Improve plans and make recommendations to address any deficiencies in processes. Develop, execute and track new initiatives. Manage department expenses, personnel and budget.
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  • Suddath Government Services®
    Customer Service Manager
    Suddath Government Services® Jan 2011 - Aug 2015
    Jacksonville, Florida Area
    Responsible for execution of Customer Service processes, ensuring highest quality of service provided to relocating military members and their families, work directly with Operations department and agents assigned; adapt to industry changes.
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  • Suddath Government Services®
    Customer Service Representative
    Suddath Government Services® Mar 2008 - Jan 2011
    Jacksonville, Florida Area
    I was responsible for providing excellent service for military members during their relocation, provided solutions when issues occurred, and updated information to ensure Operations awareness of customer's expectations.
    View
  • Suddath Government Services®
    Administrative Assistant
    Suddath Government Services® Nov 2006 - Mar 2008
    Jacksonville, Florida Area
    View

Frequently Asked Questions about Amanda Colon

What company does Amanda Colon work for?

Amanda Colon works for Sgs Move Management

What is Amanda Colon's role at the current company?

Amanda Colon's current role is Vice President Customer Experience.

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