-Vet clients to assess the scope of the project, their needs, and the timeline-Create a understanding of what the client surface wants are and what the underlying needs are for the long term-Execute in-home visits to gauge the architecture of the home and acquire needed dimensions-Formulate a design plan that will meet the clients needs aesthetically, economically, and timely-Prepare sketches or floor plans with and without the help of computer aided design software-Design visual presentations for the client that are neat and reflect the company's first class service-Schedule all meetings promptly with flexibility to keep clients needs at the forefront-Ensure all purchasing appointments with the client are organized and smooth for execution, as well as keeping a concise calendar for any follow up needed -Follow up with client throughout the process to ensure they are delighted each step of the way-Once the design process is complete seek feedback from my clients to not only ensure their happiness, but to also gain new insights for further projects

-Hire, onboard, train, develop, and separate all partners-Execute payroll every week by maintaining accurate time logs in Kronos system-Write schedules and post them 3 weeks in advance to allow partners a mindful approach to work/life balance-Track and communicate labor goals, ensuring we don't overspend in our highest controllable area of P&L-Plan and execute all store meetings and management meetings-Collaborate with supervisors to create store action plans to drive the success of our opportunities-Set sales and customer satisfaction goals and ensure that all partners can speak to the goals-Follow-up with celebration for success or coaching for improvement -Reinforce food safety and cleanliness standards-Develop supervisors to be high performing leaders who can hold baristas accountable-Ensure brand is represented with the highest visual execution-Review profit & loss statements to ensure the success of goals or promptly address new problems-Communicate clearly and concisely to the supervisory team with tact -Engage with customers and the immediate community to actively seek out customer needs as well as potential community relationships-Models and assures team is delivering legendary customer service-Responds to immediate store needs by utilizing external resources such as HR-Reviews store environment and key business indicators to apply business acumen and identify problems-Implement company programs, as well as coach supervisory team to execute and meet objectives