Amanda Davis Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Roswell, Georgia

- Provided administrative support to the Georgia Market Practice Leader of Small Group Sales (MPL), Small Group Sales Manager, 6 Sales Executive teams (SE), consisting of Inside, Outside, and Retention Executives; Alabama Sales Executive; Sales Administration Analyst (SAA); Worksite Voluntary Benefits (WVB) team, consisting of two WVB Specialists and an Enrollment Advisor.- Prepared and submitted expense reports, coordinated travel, and scheduled meetings for SG Sales management and team.- Participated in troubleshooting IT issues from the sales team. Created work orders as necessary using CA Service Desk.- Coordinated and documented IT service provisioning for all associates and General Agency Partners with local IT team.- Guided enrollment firms through the installation and setup of Falcon Express business operations software.- Handled case processing for SEs and WVB Enrollment Advisor, including, but not limited to, verifying and submitting complete case documentation to Case Processing Department.- Built, tested, and deployed WVB cases utilizing Falcon Express business operations software.- Learned, trained, and created documentation for various company business operation systems for ease of use. - Maintained check log and submitted checks to corporate office weekly; maintained broker bonus check files - received, sorted, copied, filed, distributed, and mailed bonus checks.- Processed reports and gathered documentation, including, but not limited to, daily production report, Analytics, and Producer Performance Scorecards.- Ensured sensitive customer data was stored or disposed of per company policy.- Ordered and restocked office supplies, promotional branded items, and sales materials.- Prepared, distributed, and collected USPS, FedEx, or UPS shipments on a daily basis.Accomplishments:* Georgia Department of Insurance License* Humana's Star Award - August 2012

Savannah, Georgia

* Provided administrative support for local branch office's manager and collection manager.* Performed all office duties in manager’s absence, including credit checks and loan recommendations.* Processed applications: gathered, validated, and updated information on new and existing customers by phone or in person on a daily basis.* Initiated and managed a project to bring filing efficiency to branch office by separating current, charge-off, paid-out, bankruptcy, and merchandise files in compliance with company policy.* Processed payments, performed appraisals on customers’ personal property, vehicle title paperwork, balanced checkbooks - both manual and computerized, and solicited customers for products or services from Home Furniture Mart, Inc. (“HFM”) and Budget Phone sales.* Accountable for a daily cash drawer and daily deposits of up to $35,000.* Followed strict privacy, storage, and disposal guidelines when organizing files containing all levels of customer information.

Savannah, Georgia

* Assigned to work on business accounts containing 50 or more lines of service or monthly bills averaging over $1,500.* Assisted customers and business sales representatives in making changes to billing information, including rate plan changes, address updates, and serial number changes.* Extensive use of Virtuoso II and Infocellular programs.

Fort Lee, Virginia

* Prepared and performed tests on various petroleum products using ASTM methods. * Advised senior leadership and supervisors on the quality of petroleum products tested.* With limited managerial guidance, successfully worked with a team to compile documentation including, but not limited to, inventory lists, testing procedures, and updates to safety protocols in order to complete HHC 49th Quartermaster Group's Petroleum Laboratory Handbook.* Supervised a team of three instructors to train reserve component personnel to perform daily laboratory operations.* Controlled hazardous materials using required safety procedures during all operations.

English, Literature, Magna Cum Laude, Dean'S List, Gpa 3.79

A+ Certification