Amanda Delay Email & Phone Number

Kitchener, Ontario, Canada

Moncton, New Brunswick, Canada

Overseeing a team of Implementation and Configuration Analysts, ensuring critical implementations and project timelines are met with an excellent customer satisfaction rating for small, mid-sized and enterprise clients.Configure software to meet the specific needs of each client, including customizing workflows and overseeing custom integrations. Utilize Asana, Clickup, HubSpot, and Churnzero for organization and time management, resulting in higher team productivity.Support onboarding of Project Analysts, Implementation Specialists, and Implementation Managers in recruiting software methodology and configuration.

Hamilton, Ontario, Canada

Primary responsibilities are to work and consult with the Outside Sales Representatives, Engineering, Procurement and Manufacturing teams to gather relevant details for conceptual design and estimating for the creation of quotes.On a daily basis, CAD Inventor is utilized to build a working concept to satisfy requests from our customer’s base.

Niagara Falls, Ontario, Canada

Wine Merchants contribute to Wine Rack’s success by demonstrating exceptional customer service and continuously striving to maximize sales. We deliver an exceptional customer experience by:•Enthusiastically engaging and interacting with customers to draw them into the store.•Following Wine Rack’s Customer Service program, consistently and effectively recommending a selection of wine to meet our customers’ needs.•Working together with team members to create a positive, fun environment.

Markham, On, Canada

Worked as a junior project engineer with a small team of developers and other project engineers to successfully manage projects and consult. Main role was to be a point of contact for the customer and facilitate the growth of a project from kick-off to software training.QBuild Corporation is a progressive software systems developer specializing in Engineering CAD to ERP System integration.

Ottawa, Canada Area

Telecounsellors are responsible for calling potential undergraduate students of Carleton University and answer any questions regarding Carleton University and the program(s) they are interested in. Telecounsellors uphold a friendly, energetic and positive attitude in order to successfully communicate information to prospective students.

Ottawa, Canada Area

Spent two summer work terms working as a mechanical co-op student at Thales and had an amazing experience. Gained knowledge in the areas of Solid Works Electrical to create simplistic functional diagrams, how to navigate and input parts to DOORs and Windchill. The work terms allowed for the growth in the areas of research, communication and teamwork skills.Completed the mandatory co-op work term report and received a satisfactory mark.

Perkinsfield, On

Summer position which was held for two consecutive summers.Worked cooperatively with the managers and all kitchen staff and waiting staff to complete tasks and keep a clean environment.Applied and strengthened time management skills through ensuring customers received their proper orders in a timely manner.

Beeton, Ontario

Created a safe, fun and inclusive learning environment for students while providing useful knowledge and directions as to how they could reach their personal goals. Communicated with parents or guardians as to the students success or possible improvements. Prepared the learning schedule for the entire swimming season and executed teaching the full level requirements. Completed mid-session and final reports, which included details on students’ performance and their assessments throughout the swimming season.

Beeton, On

Tutored a grade 6 and 4 in math.Assisted in the textbook teachings through providing useful and applicable examples. Created extra learning tools, such as practice problems and minute multiplication pages, weekly in order to further instill the teachings. Worked with the student through their class and assigned work to provide more insight on how to approach specific types of questions.

Bachelor Of Engineering (Beng), Biomedical/Medical Engineering

High School Diploma